Re: [Amel Yacht Owners] After Market Service
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I thought Amel service moved to Martinique.
Kimberlite SM 376
From: amelyachtowners@... [mailto:amelyachtowners@...]
Sent: Thursday, January 01, 2015 5:00 PM
Subject: Re: [Amel Yacht Owners] After Market Service
We were at Amel, La Rochelle, in July. August - French national holidays around the corner. Amel were flat out preparing new boats for owner delivery/collection and preparing boats for Cannes Boat Show. Most employees were production/service side. The office staff are in comparison minimal. They probably have the employee balance right to compete in the high end competitive market Amel are in. It just means that we don't have access to a large team of after sales support we might like.
In our 18 month ownership of an Amel we have been to both Hyeres and La Rochelle and found the support to be first class within the capacity of the number of folk available. We a are en route shortly from Cape Verde and will be visiting Amel Guadaloupe. I am guessing we will find the same there.
Yes, it can be frustrating during busy times, but we can't say anything other than they bend over backwards to be helpful.
If, like most British boatbuilders, they vanished from the market, then I think we would all lose something.
So, I agree, keep supporting them.....
Ian & Linda SN 96 'Ocean Hobo'