Hi Bill,

Thanks for your response, and thanks even more for all of the docs and photos you have uploaded over the years.  I followed them faithfully to remove the dishwasher, troubleshoot the problem, and identify the parts.  What would probably have taken me days, and that's assuming I didn't break anything doing it blind, was accomplished in hours thanks to your info and guidance.

When did you order the heating element?  Was it recently or some time back?

The email address you used, ersatzteile"at"http://schabauer-service.at, is the same one I used, but got no response (repeatedly).  I used Google translate to translate my English into German. I have no knowledge of German, so I have no way of knowing if what I wrote made sense, but it's the same method I used in April and May of 2012 when I successfully ordered parts the last time, and they understood it well enough then. ...And that included communicating back and forth with bank wire transfer info and shipping details.

I agree that having a fluent German speaker act on my behalf is an ideal option, and I'm going to take Leo up on his kind offer to contact them.

Thanks,

Steve Constantine
s/v Summer Love
SMM #340