Re: [Amel Yacht Owners] Amel to the rescue


Alexandre Uster von Baar
 

Sorry about the tow Ben, but so glad you are did not loose it.
Wonderfull help from Amel, thanks for sharing!

Haven’t decided if I will be in St Lucia or Grenada in August, if you are still there would love to meet you (and other Amel owners).

Sincerely, Alexandre
SM2K #289 NIKIMAT
Club Nautico de San Juan, Puerto Rico




--------------------------------------------

On Sun, 6/19/16, joedoakes66@yahoo.com [amelyachtowners] <amelyachtowners@yahoogroups.com> wrote:

Subject: [Amel Yacht Owners] Amel to the rescue
To: amelyachtowners@yahoogroups.com
Date: Sunday, June 19, 2016, 9:40 AM


 










I know the
purpose of this forum is technical but I feel compelled to
complement Jean Colin and the Amel team at Marin, especially
Caroline.   And our new friends from Cannes, France -
Edouard and Marie-Helene Parent - current Amel 54 owners and
former Super Maramu owners.
On
May 29 in Roseau, Dominica harbor, I dropped the engine room
hatch the last two feet onto my big toe nearly severing it
completely.    As you might imagine it was an emergency
 situation.  I radioed the local boat boy who immediately
responded and took me to shore and a waiting taxi heading to
hospital  emergency room where they were able to stitch up
but not fix my toe (it was an open and compound fracture
requiring expertise they did not have.  An American doctor
offshore on his boat offered advice:  keep your toe
attached no matter how tenuously and head to Martinique for
European medical care. But where to go?
Several months before we had met Amel
owners Edouard and Marie-Helene. They live in Cannes but
keep their boat at Marin marina on Martinique.  We went to
them for help.  Where should we go?  Edouard immediately
went into full action - scrambling the jets.  He contacted
Amel in Martinique, the Marina, and then provided
information on St Paul Clinic and one of the best orthopedic
doctors in Martinique  -  Dr. Luc Savorit.  
Caroline then contacted us via email in
Dominica and made all arrangements - dock space at marina,
help to tie up, rental car, and an emergency appointment at
clinic.  Caroline continued to check on me to make sure all
was well.  I think one might have to look long and hard
 to find a company and an employee with better customer
service.  
For me the outcome
was good; I still have my toe (by the way you need the big
toe to walk).  This is in large part because of another
Amel owner and the Amel team.  I think I (we) belong to a
pretty good club. 
Ben
DriverLa Bella VitaSM
#347










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