Hello Pat,
In Nassau, my insurance (Helvetia) agreed I was at zero fault, but since the opposite insurance (Pantaenius) only accepted 50% responsibility, Helvetia said it is not worth the expense to hire a lawyer… (of course, not their money).
We argued for 8 months until I gave up and accepted 50% responsibility.
Repair work had not started that my insurance went up 15%… (because I have a claim now).
Also every time I got a quote, Helvetia said it was too expensive, that I had to look for a new one, etc. that took 7 months (2 months in Nassau) and 5 months in Florida.
It took them 3 months to find someone who charged almost the same amount, but had to go up the river, etc. I end up paying the guy myself.
Then 3.5 years later, I was paid $7000 am still being own $3000.
I have heard good reviews for Pantaenius and was considering to change.
I caution everyone who subscribe their insurance through De Lassee or using Helvetia to rethink their policy.
Rafael is also insured with Helvetia, I urge him to hire a lawyer, because they started doing the same thing with him.
Sincerely, Alexandre.
--------------------------------------------
On Wed, 11/22/17, Patrick Mcaneny sailw32@... [amelyachtowners] <amelyachtowners@...> wrote:
Subject: Re: [Amel Yacht Owners] Helm cover
To: amelyachtowners@...
Date: Wednesday, November 22, 2017, 7:01 AM
Alex, I
had forgotten it was your boat that was hit in Nassau , I
remember how long that took to to resolve , if it was
resolved. You have had more than your share of damage and
hassles with insurance/repairs . I have Pantaenius and
without a question , they replaced every piece of
electronics on my boat ($58,000) total , all new and better
equipment , with no cost to me. So I can't bring
pressure , but if you are not treated fairly , I would urge
owners insured with your company to cancel their policies
and sight your treatment for their cancellation .
Stay Strong,
Pat
SM Shenanigans
-----Original
Message-----
From: Alexandre Uster von Baar uster@...
[amelyachtowners] <amelyachtowners@...>
To: amelyachtowners
<amelyachtowners@...>
Sent: Wed, Nov 22, 2017 6:48 am
Subject: Re: [Amel Yacht Owners] Helm cover
Thanks Pat.
I hope the cover will be ok, may be because it was in a
compartment where water was not exposed to the sun (so no
growth). Otherwise it is sad to see the growth slowly
taking over…
Based on my experience 3.5 years ago in Nassau (a boat lost
control and damaged my bow pulpit) (and my insurance agreed
I was at zero fault) I knew it would be a fight.
They are also doing the exact same thing with Rafael, I will
write all about it.
Anyway, have a great day.
Sincerely, Alexandre
--------------------------------------------
On Tue, 11/21/17, Patrick Mcaneny sailw32@...
[amelyachtowners] <amelyachtowners@...>
wrote:
Subject: Re: [Amel Yacht Owners] Helm cover
To: amelyachtowners@...
Date: Tuesday, November 21, 2017, 4:01 PM
Alex,
Keep me posted on the cover , being in water should not
have
hurt it much. Sorry your insurance co. is making things
worse for you , as though lack of maintenance would have
been a contributing factor in face of 200 mile winds.
Good Luck,
Pat
-----Original
Message-----
From: Alexandre Uster von Baar uster@...
[amelyachtowners] <amelyachtowners@...>
To: amelyachtowners
<amelyachtowners@...>
Sent: Tue, Nov 21, 2017 4:21 pm
Subject: Re: [Amel Yacht Owners] Helm cover
Hello Pat,
Been so busy I haven’t read many of the forum message
for
the last 9 days.
But just read this one out of the blue.
I don’t think I removed it from the vessel.
I think know where it is (in the life raft storage).
Once the vessel is raised (2 weeks?) I will remove it
and
see if it is ok.
But I did save the cockpit extension.
General information, as it might take me another week to
have time to read the forum message. So if meanwhile you
need to contact me, please email me directly to uster@...
I just spent 55 hours searching and organizing all the
invoices I could found on the maintenance I did for the
last
5 years.
My lawyers are pretty happy with the work (I don’t
think
the insurance will be).
I still have a lot to do this week.
Then will be back making the inventory.
When things calm down, I will give a full detail report
on
the forum.
Many of you will be VERY surprised and people insured
through De Lassee should search for other insurances.
Sincerely, Alexandre
--------------------------------------------
On Tue, 11/21/17, Patrick Mcaneny sailw32@...
[amelyachtowners] <amelyachtowners@...>
wrote:
Subject: [Amel Yacht Owners] Helm cover
To: amelyachtowners@...
Date: Tuesday, November 21, 2017, 2:53 PM
Alex, Do
you have the vinyl helm cover for sale. My wife threw
ours
away a couple years ago, can't tell you why ,
neither
can she. I was hoping to find one to borrow and use as
a
template. I hope things are getting much better for you
,you've been thru Hell .
Thanks,
Pat
SM Shenanigans
