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I have the Xantrex Prosine 1800i installed for 13 years and it
has never given me a problem.
Sabbatical III, SM#419, Spain
We also installed the Xantrex Prosine 1800i.
It lasted one year and quit. The error code was "contact the
factory". Xantrex replaced it promptly without waiting for the
old one to come back, they just asked me to remove the serial
number from it before we put it in the trash.
So factory support was excellent, but I don't have much faith
in it now. It was installed by an electrician recommended by
Joel Potter (Lean Marine in Ft. Lauderdale), so I don't think
that was the issue.