Hello Bill,

Can't help you directly with your specific problem, but got good help
in 2007 thru email with B&G support (techsupport@...).
Our contact was Mike Sulgen

Tel: +44 1794 510042
Fax: +44 1794 518077
Email: mike.sugden@...
Web: http://www.bandg.com

Good luck, safe sailing and don't forget to visit Kenetu (anchorage
30) ...

Regards from Fiji
Hanspeter
SY "Nathape", SM #158
www.nathape.com