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Desalator USA

eric freedman <kimberlite@...>
 

Desalator has an agent in Maine who is very helpful.

Contact Marc

58 Fore St. Bldg. 30

Portland ME 04101 

USA Mobile: +207 522 6737Fax: 517 813 6509

Fair Winds

Eric

Amel Super Maramu #376

 

 

From: main@AmelYachtOwners.groups.io [mailto:main@AmelYachtOwners.groups.io] On Behalf Of Ian Townsend
Sent: Tuesday, April 21, 2020 7:39 PM
To: main@AmelYachtOwners.groups.io
Subject: Re: [AmelYachtOwners] Membrane Tube end caps

 

I have tried to use the Florida Dessalator service company called Multi-Tech. For those of us in North America, I would not recommend them at all. Did not return several calls or emails. Finally, I went to their location at Lauderdale Marine Center. I talked to a staff member and never got any follow-up or return call. Waste of time. 



Ian & Margaret

S/V Loca Lola II 

SM153

Bahamas


On Apr 21, 2020, at 6:58 PM, hanspeter baettig <hanspeter.baettig@...> wrote:

Jean-Pierre
I think it‘s unfair to broadcast such negative things about Desal, . Amel is still installing Desal Watermakers and I had very good experiances with SAV Dessalator. Mr Wagner jun. and his team is helpful and have a amazing knowledge about H2O makers.
So pls. we know us , be specific what was your problem with SAV. Maybe I can help you, cause I have a very good contact with Wagner
best
en confinité à St. Martin
Hanspeter
Tamango 2
SM16

------ Original Nachricht ------
Am Montag, 20. Apr, 2020 um 20:55, Germain Jean-Pierre schrieb:

Hi Bill,

 

Thanks.  I also took the entire holder to the shop… to verify the interior measurements.  I suspect the new ones will be made to a closer tolerance.

 

Dessalator after sales service has been non existent. 

 

Cheers,

 

 

Jean-Pierre Germain

 

 

 

On 21 Apr 2020, at 06:51, CW Bill Rouse <brouse@...> wrote:

 

FYI, Dessalator originally made the membrane tube end caps out of white nylon. Emek copied Dessalator. Dessalator's choice of Nylon proved to be the wrong choice. Dessalator later made end caps from a harder material which was black. I am not sure of what the black material is, but, in my experience is that there have been very few issues with the Dessalator black end caps.
--

 

Best,

 

CW Bill Rouse
Amel Owners Yacht School
720 Winnie St
Galveston Island, TX 77550
+1(832) 380-4970

 
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