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Desalator has an agent in Maine who is very helpful.
58 Fore St. Bldg. 30
Portland ME 04101
USA Mobile: +207 522 6737Fax: 517 813 6509
Amel Super Maramu #376
From: main@AmelYachtOwners.groups.io [mailto:main@AmelYachtOwners.groups.io] On Behalf Of Ian Townsend
Sent: Tuesday, April 21, 2020 7:39 PM
Subject: Re: [AmelYachtOwners] Membrane Tube end caps
I have tried to use the Florida Dessalator service company called Multi-Tech. For those of us in North America, I would not recommend them at all. Did not return several calls or emails. Finally, I went to their location at Lauderdale Marine Center. I talked to a staff member and never got any follow-up or return call. Waste of time.
I think it‘s unfair to broadcast such negative things about Desal, . Amel is still installing Desal Watermakers and I had very good experiances with SAV Dessalator. Mr Wagner jun. and his team is helpful and have a amazing knowledge about H2O makers.
So pls. we know us , be specific what was your problem with SAV. Maybe I can help you, cause I have a very good contact with Wagner
en confinité à St. Martin
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Am Montag, 20. Apr, 2020 um 20:55, Germain Jean-Pierre schrieb:
Thanks. I also took the entire holder to the shop… to verify the interior measurements. I suspect the new ones will be made to a closer tolerance.
Dessalator after sales service has been non existent.
On 21 Apr 2020, at 06:51, CW Bill Rouse <brouse@...> wrote:
FYI, Dessalator originally made the membrane tube end caps out of white nylon. Emek copied Dessalator. Dessalator's choice of Nylon proved to be the wrong choice. Dessalator later made end caps from a harder material which was black. I am not sure of what the black material is, but, in my experience is that there have been very few issues with the Dessalator black end caps.