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Re: Qsails

CW Bill Rouse
 

This is what the owner of QSails says:

The situation is worse than before. Dimension Polyant (DP) can not give any delivery time for HydraNet Radial fabric. I can share the emails if you want. They also increased the prices again.

We ordered plenty of a Hybrid (in December) from Contender but the delivery will be end-April.

None of the sailmakers in global have HydraNet Radial, for now, I checked this personally.

I was just planning to propose a HydraNet Crosscut (with slightly less price than Hydra Net Radial). OR Nautosphere Voyager (with the same price tag as HydraNet Radial).

We and other sailmakers only manufacture with what they can find as a cloth on the market. This is the situation, business is tough nowadays.  

QSails had a pristine reputation with Amel owners prior to COVID. Their quality has always been good and their delivery good until COVID. Most of the problems were caused by suppliers and shippers. I personally know of the DP problems and I know of 2 cases where the shipper lost the shipment to an Amel owner. The most frustrating problem is the only experience QSails had with satisfying customers is delivering faster than the competition and at prices well below any price anywhere for the same product. From my vantage point, this all fell apart when suppliers, especially DP, stopped supplying sailmakers because their raw material supply chain was broken. QSails has been frustrating for owners to communicate with, and QSails has been overwhelmed with calls because of non-delivery from DP.

I suggest changing your order to Nautosphere Voyager is woven with Dyneema as long as QSails has stock and can give you a definite date for production. This sailcloth appears to be even better than DP HydraNet. The difference between the two sailcloths is probably that  Nautosphere Voyager does not have the brand recognition as DP HydraNet. Check it out for yourself and read the test results as compared to DP HydraNet: 

Bill


CW Bill Rouse Amel Owners Yacht School
720 Winnie, Galveston Island, Texas 77550 
   
On Fri, Mar 4, 2022 at 9:48 AM Bill Rouse <brouse@...> wrote:
I sent the owner of QSails an email and should be able to post his reply later today. I believe that about 20 orders are affected by this.

What I know:
Most sailmakers are unable to receive HydraNet including Incidence and QSails. And most of the information given them from the German company  Dimension Polyant (DP) has been unreliable. Regrettably some of the yarns are made in China and are victims of the worldwide supply chain issue.

I believe that QSails is trying to cope with this, trying to  give people what they ask for, and are failing because QSails is relying on information received from DP. Incidence handles things like this differently and if you read their terms, you'll see this. Incidence produces in 6 weeks when they have raw materials and accepts no responsibility for raw material delays. Both companies make excellent sails. QSails prices reflect much lower overhead and labor costs. QSails is usually about 20% less than Incidence.

I will post the QSails owner's response here  later today. 


Best,

CW Bill Rouse 
Amel Owners Yacht School
+1 832-380-4970 | brouse@...
720 Winnie, Galveston Island, Texas 77550 
www.AmelOwnersYachtSchool.com 
Yacht School Calendar: www.preparetocastoff.blogspot.com/p/calendar.html


   

On Fri, Mar 4, 2022, 08:31 Jose Venegas via groups.io <josegvenegas=icloud.com@groups.io> wrote:
John,

I am sorry that you had such a bad experience.
To provide information from both sides, I had a different experience with Q-sails and received my Genoa within the time originally quoted.  They failed to answer my first e-mail, asking for the state of affairs, but soon after they came back and explained their delay.  Because I had paid  with a credit card they had requested 100% payment with the order, which made me very worried.  However,  they delivered a good product and I am extremely happy with the quality of the sail.

Where I had a problem was in Panama where customs was charging me import taxes, in spite that the boat was in transit.  Juanjo from Shelter marina help me resolve the issue but I ended up having to pay extra money to get the sail out of Customs.

Hope you get Q-sails to respond.


Jose Venegas
Ipanema  SM2K 278
Currently In San Andres Colombia.
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