Re: New mainsail from Q-sails

Chip Beaman

I know some people had other experiences with them. My experience was the exact same as yours. Emrah did exactly what he said he would do and got my sails to Hawaii on time. I put them on and sailed the boat to San Diego.  What a huge difference from the old sails I had on.  They are fantastic and so responsive,, with 4000nm on them so far I have zero complaints.  Happy you had the same experience and elated things are getting back to normal. 
Happy sailing
KOA  SM #430

On Oct 1, 2022, at 11:25 AM, Stu and Lana Holmes via <stulana@...> wrote:

Hi everyone:

We just wanted to extend a big thank you to the folks a Q-sails for making us a beautiful new mainsail quickly.

We realise the last 18 months has seen many different experiences with sail making, and we just wanted to share ours.

In the last 6 months, we have had 2 separate dealings with Emrah and Q-sails directly, both of which were expedient and very positive.  The first experience was back in April when we put down deposit a for a new suite of sails.  Due to unforeseen circumstances, we had to cancel that order, and Emrah refunded our deposit quickly and without fuss.  

Our second dealing was very recent (in August) when we ordered a new mainsail for SM 373 from Q-sails.  For a few different reasons, not the least of which was our timeline and product availability, we chose Pro-radial fabric from DP.  The sail was constructed within a week of payment, and delivered within 3 weeks to Gibraltar.  By any measure, this was above-expectations service.  

We hanked on the new sail yesterday, and the quality of the workmanship was excellent.  We would not hesitate to recommend Q-sails to anyone looking for new sails.  Emrah's communication has always been quick and helpful, and the overall service was great.

Stu, Lana, Aria & Micah Holmes
SM 373 "Oyai" currently at Queensway Quay Marina in Gibraltar

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