Date   
Re: Long term storage options in southern Caribbean

 

Colin,

I think they both are good, but you need to take extra steps if you store in Trinidad because of the humidity. Peaks can arrange for a small air conditioner to be mounted at the companionway and you will still be able to lock your boat. Maybe Dan Carlson can upload a photo of this. You will need to hire someone to check your boat, but Peaks can help with that.

Be careful about anyone at either location who may claim to know Amels. I flew to Curacao to help a client who trusted the yard to service his C-Drive and bow thruster. Both were done wrong. The yard owner/manager will exaggerate his knowledge of Amels and even if he did know what to do, he left an untrained mechanic to do the job. That owner/manager is very convincing. And remember, Curacao has had hurricanes. They had 2 in 2007. We sailed south to avoid one of them and was there for the 2nd one. Both were cat 1 hurricanes. I think it has been a long time since Trinidad had a hurricane. 

Best,

Bill Rouse
720 Winnie St.
Galveston, Texas 77550
832-380-4970



On Wed, Mar 27, 2019 at 1:58 PM islandpearl2_sm2k332 <colin.d.streeter@...> wrote:
Hi Rainer
Very interesting, thank you.
Colin
SV Island Pearl II, SM #332
Nevis

On Wed, Mar 27, 2019 at 2:36 PM Rainer Huthmacher via Groups.Io <thelastoneever=icloud.com@groups.io> wrote:
Hi Colin, 
I had my SM 6 month in Chaguaramas stores, when I came back I had plants growing on the deck, my bimini was green and I had some mold inside the boat. A year later I had the boat in Curacao which has a much dryer climate. I can not recommend the mechanics in Curaçao, but they do an excellent paint job. If you have work to do on the boat I would definitely go to Peaks, but just for storage Curacao is the better option, your boat will be in a better shape. Trinidad has a very muggy and humid climate.
Fair winds
Rainer Sharki#83 currently in Las Palmas

On 27. Mar 2019, at 16:54, islandpearl2_sm2k332 <colin.d.streeter@...> wrote:

Hi Dan

I would be most interested in your current assessment of Curacao Marine in terms of taking care of an Amel SM during haul out and storage compared to your experience at Peake.

We have just had a quote from Peake, and will be writing to Curacao Marine today for a quotation as well to compare prices.

What we are now more interested in is how well they both take care of the boat, as well as return flight costs to the UK from both locations before a final decision.

Thanks in advance
Colin & Lauren Streeter
SV Island Pearl II, SM#332
Pinny Beach, Nevis

On Mon, Mar 25, 2019 at 10:42 PM Dan Carlson <carlsdan61@...> wrote:
James, we also stored our SM#387 at Peake Yacht Services from June 2017-Nov 2018.  We were pleased with the yard and the services.  We did not have much work done, but would go back again. We hauled out at Cuacao Marine this past year to position our boat for this current season in the western Carribean. 

Would be happy to answer any more questions.

Regards, Dan and Lori Carlson on sv BeBe, SM #387



On Sat, Mar 23, 2019, 4:56 PM James Cromie via Groups.Io <jamescromie=yahoo.com@groups.io wrote:
Giorgio - Thank you so much for the info!  I will definitely contact Daniella.  I have heard that there is some concern of piracy / theft when sailing between Trinidad and Grenada or near the Venezuela coast in that region. I believe that air and sea travel has been suspended on the border of Trinidad and Venezuela based on the UK.gov website.. 

-James
On Mar 23, 2019, at 5:11 PM, Giorgio Ardrizzi <giorgio.ardrizzi@...> wrote:

Hi James, I left for the second year my Amel Sharki from Peake Shipyard in Chaguaramas Bay Trinidad.
The shipyard works like a Swiss watch and all the staff is very helpful.
The prices compared to the various marinas on the islands are much lower and the service it's great.
They have a shipchandler inside and various technicians capable of performing any kind of work.
In addition, Trinidad is practically at the lower end of the hurricane belt and is an event that occurred 3 or 4 times in a century.
In this moment there are 4 Amel in the yard.
Write an email to Daniella, the person responsible for the reservations and get a quote for your boat.
The address is: reservations@...

If you want more info I am at your disposal.
Good luck.
Giorgio Ardrizzi
Saudade III - Sharki #1


Il Sab 23 Mar 2019, 21:19 James Cromie via Groups.Io <jamescromie=yahoo.com@groups.io> ha scritto:
I'd like to ask the forum for recommendations on safe and affordable locations for storing our boat for 3 - 4 months.  
Martinique is a great option, but there are perhaps better locations for getting work manual labor type jobs done at more affordable rates.  
Grenada seems to be historically a popular place, but I wonder about the current situation with more instability in nearby Venezuela.

Any advice or recommendations is greatly appreciated!

Best,
James Cromie
SV Soteria #347
Culebra





--
Colin Streeter
0411 016 445



--
Colin Streeter
0411 016 445

Re: Amel decal

david bruce
 


Great, thanks Stefano. 

Dave Bruce
LIESSE  SN006
Gaeta, Italy


On Mar 27, 2019, at 11:48 AM, Stefano Biffi <cptbiffi@...> wrote:

sav@...

Maud will reply at this one 

Stefano 
N’EVEREST SM185
now dry dock in Italy

Il giorno 27 mar 2019, alle ore 21:25, davidcbruce57@... ha scritto:

Does anyone have contact info for Maud handy, i’d like a set of decals too.  Thx

Dave Bruce 
Liesse  SN 006 


On Mar 27, 2019, at 10:19 AM, Ian Townsend <smlocalola@...> wrote:

Maud at AMEL has them. Reasonable price, cheaper than getting one cut.

Ian & Margaret
S/V Loca Lola II 
SM153
Exumas, Bahamas

On Mar 27, 2019, at 1:08 PM, Rob Hughes via Groups.Io <svluna01@...> wrote:

I need to replace the Amel logo stickers does any one have a J peg file I can send to a vinyl shop to get cut? 

Thanks.

Re: Long term storage options in southern Caribbean

islandpearl2_sm2k332
 

Hi Rainer
Very interesting, thank you.
Colin
SV Island Pearl II, SM #332
Nevis

On Wed, Mar 27, 2019 at 2:36 PM Rainer Huthmacher via Groups.Io <thelastoneever=icloud.com@groups.io> wrote:
Hi Colin, 
I had my SM 6 month in Chaguaramas stores, when I came back I had plants growing on the deck, my bimini was green and I had some mold inside the boat. A year later I had the boat in Curacao which has a much dryer climate. I can not recommend the mechanics in Curaçao, but they do an excellent paint job. If you have work to do on the boat I would definitely go to Peaks, but just for storage Curacao is the better option, your boat will be in a better shape. Trinidad has a very muggy and humid climate.
Fair winds
Rainer Sharki#83 currently in Las Palmas

On 27. Mar 2019, at 16:54, islandpearl2_sm2k332 <colin.d.streeter@...> wrote:

Hi Dan

I would be most interested in your current assessment of Curacao Marine in terms of taking care of an Amel SM during haul out and storage compared to your experience at Peake.

We have just had a quote from Peake, and will be writing to Curacao Marine today for a quotation as well to compare prices.

What we are now more interested in is how well they both take care of the boat, as well as return flight costs to the UK from both locations before a final decision.

Thanks in advance
Colin & Lauren Streeter
SV Island Pearl II, SM#332
Pinny Beach, Nevis

On Mon, Mar 25, 2019 at 10:42 PM Dan Carlson <carlsdan61@...> wrote:
James, we also stored our SM#387 at Peake Yacht Services from June 2017-Nov 2018.  We were pleased with the yard and the services.  We did not have much work done, but would go back again. We hauled out at Cuacao Marine this past year to position our boat for this current season in the western Carribean. 

Would be happy to answer any more questions.

Regards, Dan and Lori Carlson on sv BeBe, SM #387



On Sat, Mar 23, 2019, 4:56 PM James Cromie via Groups.Io <jamescromie=yahoo.com@groups.io wrote:
Giorgio - Thank you so much for the info!  I will definitely contact Daniella.  I have heard that there is some concern of piracy / theft when sailing between Trinidad and Grenada or near the Venezuela coast in that region. I believe that air and sea travel has been suspended on the border of Trinidad and Venezuela based on the UK.gov website.. 

-James
On Mar 23, 2019, at 5:11 PM, Giorgio Ardrizzi <giorgio.ardrizzi@...> wrote:

Hi James, I left for the second year my Amel Sharki from Peake Shipyard in Chaguaramas Bay Trinidad.
The shipyard works like a Swiss watch and all the staff is very helpful.
The prices compared to the various marinas on the islands are much lower and the service it's great.
They have a shipchandler inside and various technicians capable of performing any kind of work.
In addition, Trinidad is practically at the lower end of the hurricane belt and is an event that occurred 3 or 4 times in a century.
In this moment there are 4 Amel in the yard.
Write an email to Daniella, the person responsible for the reservations and get a quote for your boat.
The address is: reservations@...

If you want more info I am at your disposal.
Good luck.
Giorgio Ardrizzi
Saudade III - Sharki #1


Il Sab 23 Mar 2019, 21:19 James Cromie via Groups.Io <jamescromie=yahoo.com@groups.io> ha scritto:
I'd like to ask the forum for recommendations on safe and affordable locations for storing our boat for 3 - 4 months.  
Martinique is a great option, but there are perhaps better locations for getting work manual labor type jobs done at more affordable rates.  
Grenada seems to be historically a popular place, but I wonder about the current situation with more instability in nearby Venezuela.

Any advice or recommendations is greatly appreciated!

Best,
James Cromie
SV Soteria #347
Culebra





--
Colin Streeter
0411 016 445



--
Colin Streeter
0411 016 445

Re: Amel decal

Stefano Biffi
 

sav@...

Maud will reply at this one 

Stefano 
N’EVEREST SM185
now dry dock in Italy

Il giorno 27 mar 2019, alle ore 21:25, davidcbruce57@... ha scritto:

Does anyone have contact info for Maud handy, i’d like a set of decals too.  Thx

Dave Bruce 
Liesse  SN 006 


On Mar 27, 2019, at 10:19 AM, Ian Townsend <smlocalola@...> wrote:

Maud at AMEL has them. Reasonable price, cheaper than getting one cut.

Ian & Margaret
S/V Loca Lola II 
SM153
Exumas, Bahamas

On Mar 27, 2019, at 1:08 PM, Rob Hughes via Groups.Io <svluna01@...> wrote:

I need to replace the Amel logo stickers does any one have a J peg file I can send to a vinyl shop to get cut? 

Thanks.

Re: Long term storage options in southern Caribbean

Rainer Huthmacher
 

Hi Colin, 
I had my SM 6 month in Chaguaramas stores, when I came back I had plants growing on the deck, my bimini was green and I had some mold inside the boat. A year later I had the boat in Curacao which has a much dryer climate. I can not recommend the mechanics in Curaçao, but they do an excellent paint job. If you have work to do on the boat I would definitely go to Peaks, but just for storage Curacao is the better option, your boat will be in a better shape. Trinidad has a very muggy and humid climate.
Fair winds
Rainer Sharki#83 currently in Las Palmas

On 27. Mar 2019, at 16:54, islandpearl2_sm2k332 <colin.d.streeter@...> wrote:

Hi Dan

I would be most interested in your current assessment of Curacao Marine in terms of taking care of an Amel SM during haul out and storage compared to your experience at Peake.

We have just had a quote from Peake, and will be writing to Curacao Marine today for a quotation as well to compare prices.

What we are now more interested in is how well they both take care of the boat, as well as return flight costs to the UK from both locations before a final decision.

Thanks in advance
Colin & Lauren Streeter
SV Island Pearl II, SM#332
Pinny Beach, Nevis

On Mon, Mar 25, 2019 at 10:42 PM Dan Carlson <carlsdan61@...> wrote:
James, we also stored our SM#387 at Peake Yacht Services from June 2017-Nov 2018.  We were pleased with the yard and the services.  We did not have much work done, but would go back again. We hauled out at Cuacao Marine this past year to position our boat for this current season in the western Carribean. 

Would be happy to answer any more questions.

Regards, Dan and Lori Carlson on sv BeBe, SM #387



On Sat, Mar 23, 2019, 4:56 PM James Cromie via Groups.Io <jamescromie=yahoo.com@groups.io wrote:
Giorgio - Thank you so much for the info!  I will definitely contact Daniella.  I have heard that there is some concern of piracy / theft when sailing between Trinidad and Grenada or near the Venezuela coast in that region. I believe that air and sea travel has been suspended on the border of Trinidad and Venezuela based on the UK.gov website.. 

-James
On Mar 23, 2019, at 5:11 PM, Giorgio Ardrizzi <giorgio.ardrizzi@...> wrote:

Hi James, I left for the second year my Amel Sharki from Peake Shipyard in Chaguaramas Bay Trinidad.
The shipyard works like a Swiss watch and all the staff is very helpful.
The prices compared to the various marinas on the islands are much lower and the service it's great.
They have a shipchandler inside and various technicians capable of performing any kind of work.
In addition, Trinidad is practically at the lower end of the hurricane belt and is an event that occurred 3 or 4 times in a century.
In this moment there are 4 Amel in the yard.
Write an email to Daniella, the person responsible for the reservations and get a quote for your boat.
The address is: reservations@...

If you want more info I am at your disposal.
Good luck.
Giorgio Ardrizzi
Saudade III - Sharki #1


Il Sab 23 Mar 2019, 21:19 James Cromie via Groups.Io <jamescromie=yahoo.com@groups.io> ha scritto:
I'd like to ask the forum for recommendations on safe and affordable locations for storing our boat for 3 - 4 months.  
Martinique is a great option, but there are perhaps better locations for getting work manual labor type jobs done at more affordable rates.  
Grenada seems to be historically a popular place, but I wonder about the current situation with more instability in nearby Venezuela.

Any advice or recommendations is greatly appreciated!

Best,
James Cromie
SV Soteria #347
Culebra





--
Colin Streeter
0411 016 445

Re: Amel decal

david bruce
 

Does anyone have contact info for Maud handy, i’d like a set of decals too.  Thx

Dave Bruce 
Liesse  SN 006 


On Mar 27, 2019, at 10:19 AM, Ian Townsend <smlocalola@...> wrote:

Maud at AMEL has them. Reasonable price, cheaper than getting one cut.

Ian & Margaret
S/V Loca Lola II 
SM153
Exumas, Bahamas

On Mar 27, 2019, at 1:08 PM, Rob Hughes via Groups.Io <svluna01@...> wrote:

I need to replace the Amel logo stickers does any one have a J peg file I can send to a vinyl shop to get cut? 

Thanks.

Re: Amel decal

Ian Townsend
 

Maud at AMEL has them. Reasonable price, cheaper than getting one cut.

Ian & Margaret
S/V Loca Lola II 
SM153
Exumas, Bahamas

On Mar 27, 2019, at 1:08 PM, Rob Hughes via Groups.Io <svluna01@...> wrote:

I need to replace the Amel logo stickers does any one have a J peg file I can send to a vinyl shop to get cut? 

Thanks.

Amel decal

Rob Hughes
 

I need to replace the Amel logo stickers does any one have a J peg file I can send to a vinyl shop to get cut? 

Thanks.

Re: Long term storage options in southern Caribbean

islandpearl2_sm2k332
 

Hi Dan

I would be most interested in your current assessment of Curacao Marine in terms of taking care of an Amel SM during haul out and storage compared to your experience at Peake.

We have just had a quote from Peake, and will be writing to Curacao Marine today for a quotation as well to compare prices.

What we are now more interested in is how well they both take care of the boat, as well as return flight costs to the UK from both locations before a final decision.

Thanks in advance
Colin & Lauren Streeter
SV Island Pearl II, SM#332
Pinny Beach, Nevis

On Mon, Mar 25, 2019 at 10:42 PM Dan Carlson <carlsdan61@...> wrote:
James, we also stored our SM#387 at Peake Yacht Services from June 2017-Nov 2018.  We were pleased with the yard and the services.  We did not have much work done, but would go back again. We hauled out at Cuacao Marine this past year to position our boat for this current season in the western Carribean. 

Would be happy to answer any more questions.

Regards, Dan and Lori Carlson on sv BeBe, SM #387



On Sat, Mar 23, 2019, 4:56 PM James Cromie via Groups.Io <jamescromie=yahoo.com@groups.io wrote:
Giorgio - Thank you so much for the info!  I will definitely contact Daniella.  I have heard that there is some concern of piracy / theft when sailing between Trinidad and Grenada or near the Venezuela coast in that region. I believe that air and sea travel has been suspended on the border of Trinidad and Venezuela based on the UK.gov website.. 

-James
On Mar 23, 2019, at 5:11 PM, Giorgio Ardrizzi <giorgio.ardrizzi@...> wrote:

Hi James, I left for the second year my Amel Sharki from Peake Shipyard in Chaguaramas Bay Trinidad.
The shipyard works like a Swiss watch and all the staff is very helpful.
The prices compared to the various marinas on the islands are much lower and the service it's great.
They have a shipchandler inside and various technicians capable of performing any kind of work.
In addition, Trinidad is practically at the lower end of the hurricane belt and is an event that occurred 3 or 4 times in a century.
In this moment there are 4 Amel in the yard.
Write an email to Daniella, the person responsible for the reservations and get a quote for your boat.
The address is: reservations@...

If you want more info I am at your disposal.
Good luck.
Giorgio Ardrizzi
Saudade III - Sharki #1


Il Sab 23 Mar 2019, 21:19 James Cromie via Groups.Io <jamescromie=yahoo.com@groups.io> ha scritto:
I'd like to ask the forum for recommendations on safe and affordable locations for storing our boat for 3 - 4 months.  
Martinique is a great option, but there are perhaps better locations for getting work manual labor type jobs done at more affordable rates.  
Grenada seems to be historically a popular place, but I wonder about the current situation with more instability in nearby Venezuela.

Any advice or recommendations is greatly appreciated!

Best,
James Cromie
SV Soteria #347
Culebra





--
Colin Streeter
0411 016 445

Re: Removing the original Vetus Coupler on SM

John Clark
 

Ahh finally saw the picture.  I misunderstood and thought the poster was asking about the coupling boot under the C-drive....got it now.  


On Mon, Mar 25, 2019 at 7:35 PM John Clark via Groups.Io <john.biohead=gmail.com@groups.io> wrote:
Just want to jump in maybe in ignorance but motivated by caution.  Mention of cutting and torches raises an alarm bell with me.

I have SM37 with a steel cdrive.  A friend has a close hull number with the aluminum drive. It was easy to remove.  Done in Martinique by Amel and subcontractor.  Are you saying you have the aluminum drive and the mounting bolts are loose in their holes?

I think I have a near original vetus coupling (I think the original owner had the aluminum drive replaced with steel when Amel offered a free replacement in the early years.) The coupling looks aged but does not leak or allow any significant movement of the c drive underway.

I would suggest asking for Amel technical assistance, or Olivier Beaute, or Bill Rouse...before taking aggressive action.

John
SV Annie SM 37
Brunswick GA. 


On Mon, Mar 25, 2019, 6:36 PM Dan Wilcox via Groups.Io <dwilcox123=yahoo.com@groups.io> wrote:
Unfortunately yes... The rubber bushings were so far gone it started to warp the 4 bolt holes in the aluminium hosing.  The 4 studs also showed cracks by 2 of the studs.  So this was long overdue.  

As a side note I'm also replacing all the engine mounts for the engine rail.  When I took the first one off it was reduced to rubber powder inside.  So many project to get this beauty back into prime condition.

Thanks, Dan
Feierabend SM #86

On Monday, March 25, 2019, 3:15:37 PM PDT, Danny and Yvonne SIMMS <simms@...> wrote:


Hi Dan.

are you sure the outer housing is beyond redemption?. Ie is the internal shape seriously compromised. External rust is not a reason to replace. It is seriously difficult to remove from the input shaft of the C drive. There are rubber bushes in the unit on a cross that need replacing periodically, preferably before you get metal to meal contact.

Regards

Danny

SM 299

Ocean Pearl

On 26 March 2019 at 09:29 "Dan Wilcox via Groups.Io" <dwilcox123=yahoo.com@groups.io> wrote:

Hoping someone can provide some wisdom for removing what I believe to be the original vetus coupler.  Unfortunately is has gone past its prime and a new one is needed.  That said we have used a wheel puller to remove it, but with no luck.  Before I try a torch or just cutting it off I wanted to get a read from the group.

Thanks, Dan
Feierabend SM #86

Re: Dessalator AC motor

Barry Connor
 

Hi Bill and All,

My 220v low pressure Dessalator pump started leaking after 10 years. The pump started leaking at the shaft motor connection going into the pump and needed to be rebuilt,  the stainless shaft from the electric motor going into the pump had rust groves. This meant that changing the seal was useless. The electric motor needed to be replaced. 
I tried to get answers for 3 months from Dessalator agents and was fortunate to be passing Antibes and called in to see Nicolas at Dessalator.
He was very helpful, explained everything and made up all the fittings that I needed and even made up a high pressure hose that I wanted. Gave me a very good price, less than the Dessalator agents wanted. He supplied a newer low pressure pump which he says will not have the shaft corrode like the old pump as they have been made with better stainless steel when making the shaft. Nicolas also told me not to buy the membranes and store them as they have a shelf life and to only buy them when you are going to change them.
I will stay with Dessalator even though they don't take credit cards. In my opinion you can trust them with a bank transfer. I paid cash though and at that time had to pass over the motorway at Antibes junction twice navigating the picketing Yellow Jackets to get to the nearest ATM.
The warehouse at Antibes is small but well stocked and they do ship daily from there.

All the Best

Barry and Penny
"Lady Penelope II"
Amel 54. #17
Marina di Ragusa. Sicily

On Wednesday, March 27, 2019, 10:21:10 AM EDT, CW Bill Rouse <brouse@...> wrote:


I agree. Nicolas Bouffartigue is very helpful...and remember he was not working for Dessalator when they faked the TDS quality sensor in the D160 control PCB. 

Spectra is making a high capacity watermaker with an integrated and continuous TDS tester with a digital readout. BUT, you can adjust the readout up or down. Think about this. If you were buying a boat with this Spectra watermaker and relied on the integrated tester, what are you really relying on? Although Spectra has one of the best customer service departments of all watermaker companies, I really do not like the system.

I still believe the Dessalator watermaker to be one of the best available, but I admit that my experience with other brands is limited. Thankfully, all brands use basically the same membranes made by Filmtec.

Best,

CW Bill Rouse
720 Winnie St
Galveston Island, TX 77550
+1(832) 380-4970


On Wed, Mar 27, 2019, 1:25 AM Rink De Haan <rinkdehaan@...> wrote:
Hi all,

Last year I had to replace the gap meter (the glass tube at the panel) of my D160 water maker. I contacted Nicolas Bouffartigue of Dessalator and was excellently helped both with the selection of the right model and the installation instructions.
So not always that bad.

Best regards
Rink
SM2K #330

 

Van: main@amelyachtowners.groups.io namens Germain Jean-Pierre <jp.germain45@...>
Verzonden: woensdag, maart 27, 2019 2:39 AM
Aan: main@amelyachtowners.groups.io
Onderwerp: Re: [AmelYachtOwners] Dessalator AC motor
 
Hi Mohammad,

Indeed, he is very helpful.  He knows these units like he designed them! :-)

However, Dessalator themselves are no use for after sales. 

Cheers to both of you.

Jean-Pierre Germain, Eleuthera, SM007


On 27 Mar 2019, at 12:26, Mohammad Shirloo <mshirloo@...> wrote:

Hi JP;

Try contacting Martin, their main tech support guy. He has always been very helpful to us and very knowledgeable. 

His number is +33 6 07 34 65 11 &    +34 637 890 333

Respectfully;


Mohammad And Aty
B&B Kokomo
AMEL 54 #099

On Mar 26, 2019, at 2:27 PM, Germain Jean-Pierre via Groups.Io <jp.germain45@...> wrote:

FWIW, I’ve resolved to bypass Dessalator for any spares. Their “after sales” service is inexistent.  They do not even have payment via CC.

We’ve been told this factor was important in their loss of the Lagoon contract.

Jean-Pierre Germain, Eleuthera, SM 007.


On 27 Mar 2019, at 10:20, Alan Leslie <s.v.elyse@...> wrote:

Thanks Arno and Bill

Exactly what I need.

This is indeed a standard 1hp/0.75kW motor.

Dessalator price Eu 500 .....Ebay generic motor A$130 !!

Problem solved, not worth repairing it

Cheers
Alan
Elyse SM437

Re: Dessalator AC motor

 

I agree. Nicolas Bouffartigue is very helpful...and remember he was not working for Dessalator when they faked the TDS quality sensor in the D160 control PCB. 

Spectra is making a high capacity watermaker with an integrated and continuous TDS tester with a digital readout. BUT, you can adjust the readout up or down. Think about this. If you were buying a boat with this Spectra watermaker and relied on the integrated tester, what are you really relying on? Although Spectra has one of the best customer service departments of all watermaker companies, I really do not like the system.

I still believe the Dessalator watermaker to be one of the best available, but I admit that my experience with other brands is limited. Thankfully, all brands use basically the same membranes made by Filmtec.

Best,

CW Bill Rouse
720 Winnie St
Galveston Island, TX 77550
+1(832) 380-4970


On Wed, Mar 27, 2019, 1:25 AM Rink De Haan <rinkdehaan@...> wrote:
Hi all,

Last year I had to replace the gap meter (the glass tube at the panel) of my D160 water maker. I contacted Nicolas Bouffartigue of Dessalator and was excellently helped both with the selection of the right model and the installation instructions.
So not always that bad.

Best regards
Rink
SM2K #330

 

Van: main@amelyachtowners.groups.io namens Germain Jean-Pierre <jp.germain45@...>
Verzonden: woensdag, maart 27, 2019 2:39 AM
Aan: main@amelyachtowners.groups.io
Onderwerp: Re: [AmelYachtOwners] Dessalator AC motor
 
Hi Mohammad,

Indeed, he is very helpful.  He knows these units like he designed them! :-)

However, Dessalator themselves are no use for after sales. 

Cheers to both of you.

Jean-Pierre Germain, Eleuthera, SM007


On 27 Mar 2019, at 12:26, Mohammad Shirloo <mshirloo@...> wrote:

Hi JP;

Try contacting Martin, their main tech support guy. He has always been very helpful to us and very knowledgeable. 

His number is +33 6 07 34 65 11 &    +34 637 890 333

Respectfully;


Mohammad And Aty
B&B Kokomo
AMEL 54 #099

On Mar 26, 2019, at 2:27 PM, Germain Jean-Pierre via Groups.Io <jp.germain45@...> wrote:

FWIW, I’ve resolved to bypass Dessalator for any spares. Their “after sales” service is inexistent.  They do not even have payment via CC.

We’ve been told this factor was important in their loss of the Lagoon contract.

Jean-Pierre Germain, Eleuthera, SM 007.


On 27 Mar 2019, at 10:20, Alan Leslie <s.v.elyse@...> wrote:

Thanks Arno and Bill

Exactly what I need.

This is indeed a standard 1hp/0.75kW motor.

Dessalator price Eu 500 .....Ebay generic motor A$130 !!

Problem solved, not worth repairing it

Cheers
Alan
Elyse SM437

Re: Dessalator AC motor

Rink De Haan
 

Hi all,

Last year I had to replace the gap meter (the glass tube at the panel) of my D160 water maker. I contacted Nicolas Bouffartigue of Dessalator and was excellently helped both with the selection of the right model and the installation instructions.
So not always that bad.

Best regards
Rink
SM2K #330

 

Van: main@amelyachtowners.groups.io namens Germain Jean-Pierre <jp.germain45@...>
Verzonden: woensdag, maart 27, 2019 2:39 AM
Aan: main@amelyachtowners.groups.io
Onderwerp: Re: [AmelYachtOwners] Dessalator AC motor
 
Hi Mohammad,

Indeed, he is very helpful.  He knows these units like he designed them! :-)

However, Dessalator themselves are no use for after sales. 

Cheers to both of you.

Jean-Pierre Germain, Eleuthera, SM007


On 27 Mar 2019, at 12:26, Mohammad Shirloo <mshirloo@...> wrote:

Hi JP;

Try contacting Martin, their main tech support guy. He has always been very helpful to us and very knowledgeable. 

His number is +33 6 07 34 65 11 &    +34 637 890 333

Respectfully;


Mohammad And Aty
B&B Kokomo
AMEL 54 #099

On Mar 26, 2019, at 2:27 PM, Germain Jean-Pierre via Groups.Io <jp.germain45@...> wrote:

FWIW, I’ve resolved to bypass Dessalator for any spares. Their “after sales” service is inexistent.  They do not even have payment via CC.

We’ve been told this factor was important in their loss of the Lagoon contract.

Jean-Pierre Germain, Eleuthera, SM 007.


On 27 Mar 2019, at 10:20, Alan Leslie <s.v.elyse@...> wrote:

Thanks Arno and Bill

Exactly what I need.

This is indeed a standard 1hp/0.75kW motor.

Dessalator price Eu 500 .....Ebay generic motor A$130 !!

Problem solved, not worth repairing it

Cheers
Alan
Elyse SM437

Re: Dessalator AC motor

Germain Jean-Pierre
 

Hi Mohammad,

Indeed, he is very helpful.  He knows these units like he designed them! :-)

However, Dessalator themselves are no use for after sales. 

Cheers to both of you.

Jean-Pierre Germain, Eleuthera, SM007


On 27 Mar 2019, at 12:26, Mohammad Shirloo <mshirloo@...> wrote:

Hi JP;

Try contacting Martin, their main tech support guy. He has always been very helpful to us and very knowledgeable. 

His number is +33 6 07 34 65 11 &    +34 637 890 333

Respectfully;


Mohammad And Aty
B&B Kokomo
AMEL 54 #099

On Mar 26, 2019, at 2:27 PM, Germain Jean-Pierre via Groups.Io <jp.germain45@...> wrote:

FWIW, I’ve resolved to bypass Dessalator for any spares. Their “after sales” service is inexistent.  They do not even have payment via CC.

We’ve been told this factor was important in their loss of the Lagoon contract.

Jean-Pierre Germain, Eleuthera, SM 007.


On 27 Mar 2019, at 10:20, Alan Leslie <s.v.elyse@...> wrote:

Thanks Arno and Bill

Exactly what I need.

This is indeed a standard 1hp/0.75kW motor.

Dessalator price Eu 500 .....Ebay generic motor A$130 !!

Problem solved, not worth repairing it

Cheers
Alan
Elyse SM437

Re: Dessalator AC motor

Mark Pitt
 

Hi JP,

Martin has been an excellent source for me as well.  Very responsive and knowledgeable. Also, Dessalator accepts Paypal which I prefer to credit cards for parts purchases when the card is not present.

Best,

Mark Pitt
Sabbatical III, SM419


On Mar 26, 2019, at 7:26 PM, Mohammad Shirloo <mshirloo@...> wrote:

Hi JP;

Try contacting Martin, their main tech support guy. He has always been very helpful to us and very knowledgeable. 

His number is +33 6 07 34 65 11 &    +34 637 890 333

Respectfully;


Mohammad And Aty
B&B Kokomo
AMEL 54 #099

On Mar 26, 2019, at 2:27 PM, Germain Jean-Pierre via Groups.Io <jp.germain45@...> wrote:

FWIW, I’ve resolved to bypass Dessalator for any spares. Their “after sales” service is inexistent.  They do not even have payment via CC.

We’ve been told this factor was important in their loss of the Lagoon contract.

Jean-Pierre Germain, Eleuthera, SM 007.


On 27 Mar 2019, at 10:20, Alan Leslie <s.v.elyse@...> wrote:

Thanks Arno and Bill

Exactly what I need.

This is indeed a standard 1hp/0.75kW motor.

Dessalator price Eu 500 .....Ebay generic motor A$130 !!

Problem solved, not worth repairing it

Cheers
Alan
Elyse SM437

Re: Dessalator AC motor

Mohammad Shirloo
 

Hi JP;

Try contacting Martin, their main tech support guy. He has always been very helpful to us and very knowledgeable. 

His number is +33 6 07 34 65 11 &    +34 637 890 333

Respectfully;


Mohammad And Aty
B&B Kokomo
AMEL 54 #099

On Mar 26, 2019, at 2:27 PM, Germain Jean-Pierre via Groups.Io <jp.germain45@...> wrote:

FWIW, I’ve resolved to bypass Dessalator for any spares. Their “after sales” service is inexistent.  They do not even have payment via CC.

We’ve been told this factor was important in their loss of the Lagoon contract.

Jean-Pierre Germain, Eleuthera, SM 007.


On 27 Mar 2019, at 10:20, Alan Leslie <s.v.elyse@...> wrote:

Thanks Arno and Bill

Exactly what I need.

This is indeed a standard 1hp/0.75kW motor.

Dessalator price Eu 500 .....Ebay generic motor A$130 !!

Problem solved, not worth repairing it

Cheers
Alan
Elyse SM437

Re: French Boat, Great; French Manuals, not.

 

I uploaded SM 2000 manuals in English to this "FILES" folder: https://amelyachtowners.groups.io/g/main/files/Amel%20Super%20Maramu%20Manuals%20English
--
 
Best,
 
Bill Rouse
Yacht School  
720 Winnie St
Galveston Island, TX 77550

+1(832) 380-4970

Re: Dessalator AC motor

Germain Jean-Pierre
 

FWIW, I’ve resolved to bypass Dessalator for any spares. Their “after sales” service is inexistent.  They do not even have payment via CC.

We’ve been told this factor was important in their loss of the Lagoon contract.

Jean-Pierre Germain, Eleuthera, SM 007.


On 27 Mar 2019, at 10:20, Alan Leslie <s.v.elyse@...> wrote:

Thanks Arno and Bill

Exactly what I need.

This is indeed a standard 1hp/0.75kW motor.

Dessalator price Eu 500 .....Ebay generic motor A$130 !!

Problem solved, not worth repairing it

Cheers
Alan
Elyse SM437

Re: Dessalator AC motor

Alan Leslie
 

Thanks Arno and Bill

Exactly what I need.

This is indeed a standard 1hp/0.75kW motor.

Dessalator price Eu 500 .....Ebay generic motor A$130 !!

Problem solved, not worth repairing it

Cheers
Alan
Elyse SM437

Re: French Boat, Great; French Manuals, not.

 

Do you need a French or English manual?
--
 
Best,
 
Bill Rouse
Yacht School  
720 Winnie St
Galveston Island, TX 77550

+1(832) 380-4970