main@AmelYachtOwners.groups.io

Re: [Amel Yacht Owners] Re: What is the Magic Password to get Amel to Respond

karkauai

#26183

That sounds like a great idea, Eric. Get in touch with Gary on Adagio and see if that's something we could incorporate into the new website.

Kent

SM 243

Kristy

Show quoted text

On Apr 6, 2016, at 11:40 PM, ericmeury@... [amelyachtowners] <amelyachtowners@...> wrote:

Maud Responded to me email early this morning and was able to get me price and start a dialoge regarding the process.

She is indeed very helpful, that i never doubted at all, nor Amels commitment to trying their best to find us the parts.

But eventually, finding an employee that can figure out what part was on our boats is eventually going to fail at some point as these employees will eventually retire. The process of developing a "parts catelog" by hull number can be something that can be done as people place orders for those parts.

Amel has to have some idea that this will begin to get more difficult as time goes on.

Maybe it is something that one of us can develop via app or a cloud service that we can keep a parts inventory with the pictures, part numbers, and perhaps source. Might even be a good way to share modificaitons along with where to get some of the parts. Ideas?

Re: What is the Magic Password to get Amel to Respond

ericmeury@...

#26182

I would like to add a thank you to bill for the offer. It is appreciated. I do value what you are trying to do to keep the good name of Amel and all the help you offer the Amel community. I do try read your posts as much as I can and learn something new everday. I do respect your input.

Eric

Re: What is the Magic Password to get Amel to Respond

ericmeury@...

#26181

Maud Responded to me email early this morning and was able to get me price and start a dialoge regarding the process.

She is indeed very helpful, that i never doubted at all, nor Amels commitment to trying their best to find us the parts.

But eventually, finding an employee that can figure out what part was on our boats is eventually going to fail at some point as these employees will eventually retire. The process of developing a "parts catelog" by hull number can be something that can be done as people place orders for those parts.

Amel has to have some idea that this will begin to get more difficult as time goes on.

Maybe it is something that one of us can develop via app or a cloud service that we can keep a parts inventory with the pictures, part numbers, and perhaps source. Might even be a good way to share modificaitons along with where to get some of the parts. Ideas?

Re: [Amel Yacht Owners] Steve in Guadeloupe

kimberlite@...

#26180

Re: [Amel Yacht Owners] Steve in Guadeloupe

Stephen Davis

#26179

Bill,

Thanks for the info on the marina, as it will save us a few bucks. We are having the same issue with our coupling as Will Stout on Anni B True,'and are hoping to get it correctly diagnosed and repaired in Martinique.

I was hoping we would have the opportunity to meet, and it sounds like we will overlap by a week in Martinique. See you soon.

Steve and Liz Davis

Aloha SM72

Guadaloupe

Show quoted text

On Apr 6, 2016, at 17:04, 'Bill & Judy Rouse' yahoogroups@... [amelyachtowners] <amelyachtowners@...> wrote:

Steve,

We are in du Marin Marina. The monthly rate is about 560 euros including electricity. The weekly rate is 480 euros. To get the monthly deal you have to ask for a month in advance via email.

We will be here until 23 April.

Bill
BeBe 387
Currently Martinique

On Apr 6, 2016 16:55, "Stephen Davis flyboyscd@... [amelyachtowners]" <amelyachtowners@...> wrote:

Hi Eric,

I saw you were in Guadeloupe and was hoping we would catch up with you. We left Deshaies this morning along with Rascal (SM40?), and are anchored near Pigeon Island for a couple of days of diving. After that, we will keep migrating south with a plan to be in Martinique on 15 April to have a couple of things looked at by Amel. When are you heading back to your boat, and where will you be headed next?

Steve and Liz
Aloha Sm72
Guadeloupe

On Apr 6, 2016, at 15:16, kimberlite@... [amelyachtowners] <amelyachtowners@...> wrote:

Hi Steve,

I just left Kimberlite . She in Bas du Forte marina. Where are you?

Fair winds,

Eric

SM376 Kimberlite
----- Original Message -----
From: "Stephen Davis flyboyscd@... [amelyachtowners]"
Date: Wednesday, April 6, 2016 9:12 am
Subject: Re: [Amel Yacht Owners] Mastervolt 24/100-3 suddenly not charging
To: amelyachtowners@...

> It is certainly not a good sign that we are seeing identical
> failures in Mastervolt chargers, and if I had to do it over
> again, I might choose differently. With that said, I have had
> excellent customer service with Mastervolt, have 2 almost new
> chargers, so no changes anytime soon. I'll keep the forum
> updated as too any charger problems in the future.
>
> You are absolutely correct JP, I do understand why you want
> redundancy. By the way, look for an email from me in a couple of
> days, as I got a couple of questions for you.
>
> Steve Davis
> Aloha SM72
> Guadeloupe
>
>
>
> > On Apr 6, 2016, at 08:14, Germain Jean-Pierre
> jgermain@... [amelyachtowners]
> wrote:
> >
> > For Steve, Paul and Bill,
> >
> >
> > I had bad results with Mastervolt. All new gear aboard is
> either Victron (the 2 chargers) or Cetrek combi charger/3 KW
> inverter. I wanted redundancy … Steve will guess why….
> >
> > Only offered as “what I did”…
> >
> > Cheers,
> >
> > Jean-Pierre Germain
> > Eleuthera, SM007.
> >
> >
> >> On 6 Apr 2016, at 13:55, osterberg.paul.l@...
> [amelyachtowners] wrote:
> >>
> >>
> >> Hello!
> >>
> >> We have a new Victron combined charger inverter 70A/3000w,
> rather new to us, but so fare we are happy with it, we kept our
> old Dolphine charger, so we can run either or both at the same
> time, I like the redundancy strategy, we also have solar power
> 450 watt. next step to add some more solar power and probably a
> larger alternator on the main engine
> >> Paul on S/Y Kerpsa
> >
> > Jean-Pierre Germain,
> > SY Eleuthera, Amel Super Maramu 007
> > Porto Turistico Marina di Ragusa, Pontoon M15,
> > 97100 Ragusa, Sicily, Italy
> > +44 7551 211 511
> > jp.germain@...
> > jp.germain45@...
> >
> >
>

Re: [Amel Yacht Owners] optional television amplifier

Alexandre Uster von Baar

#26178

Hello Olivier,

I moved it, but no light appear...

I need to check with a volt meter to see if current arrives...

Thanks again, Alexandre

--------------------------------------------

Show quoted text

On Wed, 4/6/16, Olivier atlanticyachtsurvey@... [amelyachtowners] <amelyachtowners@...> wrote:

 Subject: Re: [Amel Yacht Owners] optional television amplifier
 To: "amelyachtowners@..." <amelyachtowners@...>
 Date: Wednesday, April 6, 2016, 3:21 PM

       There is a switch at the bottomside,
 looking like a half-moon, that you need to slide back to
 front in order to turn the unit on and off.
 Olivier

 Envoyé de mon iPhone
 Le 6 avr. 2016 à 19:35, "Alexandre Uster
 von Baar uster@...
 [amelyachtowners]" <amelyachtowners@...>
 a écrit :

       Sorry Mark,

 Here is a direct link to the amplifier I have, but I
 can't seem to find how to even switch it on...

 http://nikimat.com/television_amplifier.jpg

 Any advice for trouble shooting?

  Is this obsolete?

 Sincerely, Alexandre

 SM2K #289 NIKIMAT

 Private Slip, Marina Puerto Bahia, Samana, Dominican
 Republic

 --------------------------------------------

 On Wed, 4/6/16, 'Mark Erdos' mcerdos@...
 [amelyachtowners] <amelyachtowners@...>
 wrote:

 Subject: RE: [Amel Yacht Owners] optional television
 amplifier

  To: amelyachtowners@...

  Date: Wednesday, April 6, 2016, 12:13 PM

        Alexandre,

   Can you post a link to just the page

  (not the entire book)? I have limited

  bandwidth.  I too am curious about this as my TV

  reception is intermittent.

       With best

  regards,  Mark  Super Maramu

  2000Hull

  #275www.creampuff.usCurrently
 
  cruising:  Exuma Islands - Bahamas

   From: amelyachtowners@...

  [mailto:amelyachtowners@...]

  Sent: Wednesday, April 06, 2016 1:02

  PM

  To:

  amelyachtowners@...

  Subject: [Amel Yacht Owners] optional

  television amplifier   

  Good afternoon,

  My SM2K comes with the optional television

  amplifier which you can see page 25 or chapter 7.9 of
 the

  Optional Equipment

  http://nikimat.com/amel_super_maramu_2000_Optional_equipment.pdf

  I don’t seem to see how to

  switch it on?

  Any advice for trouble

  shooting?

  Is this obsolete?

  Thanks in advance.

  Sincerely, Alexandre

  SM2K #289 NIKIMAT

  Private Slip,

  Marina Puerto Bahia, Samana, Dominican

  Republic

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Re: [Amel Yacht Owners] Steve in Guadeloupe

Bill & Judy Rouse <yahoogroups@...>

#26177

Steve,

We are in du Marin Marina. The monthly rate is about 560 euros including electricity. The weekly rate is 480 euros. To get the monthly deal you have to ask for a month in advance via email.

We will be here until 23 April.

Bill
BeBe 387
Currently Martinique

On Apr 6, 2016 16:55, "Stephen Davis flyboyscd@... [amelyachtowners]" <amelyachtowners@...> wrote:

Show quoted text

Hi Eric,

I saw you were in Guadeloupe and was hoping we would catch up with you. We left Deshaies this morning along with Rascal (SM40?), and are anchored near Pigeon Island for a couple of days of diving. After that, we will keep migrating south with a plan to be in Martinique on 15 April to have a couple of things looked at by Amel. When are you heading back to your boat, and where will you be headed next?

Steve and Liz
Aloha Sm72
Guadeloupe

On Apr 6, 2016, at 15:16, kimberlite@... [amelyachtowners] <amelyachtowners@...> wrote:

Hi Steve,

I just left Kimberlite . She in Bas du Forte marina. Where are you?

Fair winds,

Eric

SM376 Kimberlite
----- Original Message -----
From: "Stephen Davis flyboyscd@... [amelyachtowners]"
Date: Wednesday, April 6, 2016 9:12 am
Subject: Re: [Amel Yacht Owners] Mastervolt 24/100-3 suddenly not charging
To: amelyachtowners@...

> It is certainly not a good sign that we are seeing identical
> failures in Mastervolt chargers, and if I had to do it over
> again, I might choose differently. With that said, I have had
> excellent customer service with Mastervolt, have 2 almost new
> chargers, so no changes anytime soon. I'll keep the forum
> updated as too any charger problems in the future.
>
> You are absolutely correct JP, I do understand why you want
> redundancy. By the way, look for an email from me in a couple of
> days, as I got a couple of questions for you.
>
> Steve Davis
> Aloha SM72
> Guadeloupe
>
>
>
> > On Apr 6, 2016, at 08:14, Germain Jean-Pierre
> jgermain@... [amelyachtowners]
> wrote:
> >
> > For Steve, Paul and Bill,
> >
> >
> > I had bad results with Mastervolt. All new gear aboard is
> either Victron (the 2 chargers) or Cetrek combi charger/3 KW
> inverter. I wanted redundancy … Steve will guess why….
> >
> > Only offered as “what I did”…
> >
> > Cheers,
> >
> > Jean-Pierre Germain
> > Eleuthera, SM007.
> >
> >
> >> On 6 Apr 2016, at 13:55, osterberg.paul.l@...
> [amelyachtowners] wrote:
> >>
> >>
> >> Hello!
> >>
> >> We have a new Victron combined charger inverter 70A/3000w,
> rather new to us, but so fare we are happy with it, we kept our
> old Dolphine charger, so we can run either or both at the same
> time, I like the redundancy strategy, we also have solar power
> 450 watt. next step to add some more solar power and probably a
> larger alternator on the main engine
> >> Paul on S/Y Kerpsa
> >
> > Jean-Pierre Germain,
> > SY Eleuthera, Amel Super Maramu 007
> > Porto Turistico Marina di Ragusa, Pontoon M15,
> > 97100 Ragusa, Sicily, Italy
> > +44 7551 211 511
> > jp.germain@...
> > jp.germain45@...
> >
> >
>

Re: [Amel Yacht Owners] Steve in Guadeloupe

Stephen Davis

#26176

Hi Eric,

I saw you were in Guadeloupe and was hoping we would catch up with you. We left Deshaies this morning along with Rascal (SM40?), and are anchored near Pigeon Island for a couple of days of diving. After that, we will keep migrating south with a plan to be in Martinique on 15 April to have a couple of things looked at by Amel. When are you heading back to your boat, and where will you be headed next?

Steve and Liz

Aloha Sm72

Guadeloupe

Show quoted text

On Apr 6, 2016, at 15:16, kimberlite@... [amelyachtowners] <amelyachtowners@...> wrote:

Hi Steve,

I just left Kimberlite . She in Bas du Forte marina. Where are you?

Fair winds,

Eric

SM376 Kimberlite
----- Original Message -----
From: "Stephen Davis flyboyscd@... [amelyachtowners]"
Date: Wednesday, April 6, 2016 9:12 am
Subject: Re: [Amel Yacht Owners] Mastervolt 24/100-3 suddenly not charging
To: amelyachtowners@...

> It is certainly not a good sign that we are seeing identical
> failures in Mastervolt chargers, and if I had to do it over
> again, I might choose differently. With that said, I have had
> excellent customer service with Mastervolt, have 2 almost new
> chargers, so no changes anytime soon. I'll keep the forum
> updated as too any charger problems in the future.
>
> You are absolutely correct JP, I do understand why you want
> redundancy. By the way, look for an email from me in a couple of
> days, as I got a couple of questions for you.
>
> Steve Davis
> Aloha SM72
> Guadeloupe
>
>
>
> > On Apr 6, 2016, at 08:14, Germain Jean-Pierre
> jgermain@... [amelyachtowners]
> wrote:
> >
> > For Steve, Paul and Bill,
> >
> >
> > I had bad results with Mastervolt. All new gear aboard is
> either Victron (the 2 chargers) or Cetrek combi charger/3 KW
> inverter. I wanted redundancy … Steve will guess why….
> >
> > Only offered as “what I did”…
> >
> > Cheers,
> >
> > Jean-Pierre Germain
> > Eleuthera, SM007.
> >
> >
> >> On 6 Apr 2016, at 13:55, osterberg.paul.l@...
> [amelyachtowners] wrote:
> >>
> >>
> >> Hello!
> >>
> >> We have a new Victron combined charger inverter 70A/3000w,
> rather new to us, but so fare we are happy with it, we kept our
> old Dolphine charger, so we can run either or both at the same
> time, I like the redundancy strategy, we also have solar power
> 450 watt. next step to add some more solar power and probably a
> larger alternator on the main engine
> >> Paul on S/Y Kerpsa
> >
> > Jean-Pierre Germain,
> > SY Eleuthera, Amel Super Maramu 007
> > Porto Turistico Marina di Ragusa, Pontoon M15,
> > 97100 Ragusa, Sicily, Italy
> > +44 7551 211 511
> > jp.germain@...
> > jp.germain45@...
> >
> >
>

Re: [Amel Yacht Owners] optional television amplifier

Olivier Beaute

#26175

There is a switch at the bottomside, looking like a half-moon, that you need to slide back to front in order to turn the unit on and off.

Olivier

Envoyé de mon iPhone

Show quoted text

Le 6 avr. 2016 à 19:35, "Alexandre Uster von Baar uster@... [amelyachtowners]" <amelyachtowners@...> a écrit :

Sorry Mark,

Here is a direct link to the amplifier I have, but I can't seem to find how to even switch it on...

http://nikimat.com/television_amplifier.jpg

Any advice for trouble shooting?
Is this obsolete?

Sincerely, Alexandre
SM2K #289 NIKIMAT
Private Slip, Marina Puerto Bahia, Samana, Dominican Republic

--------------------------------------------
On Wed, 4/6/16, 'Mark Erdos' mcerdos@... [amelyachtowners] <amelyachtowners@...> wrote:

Subject: RE: [Amel Yacht Owners] optional television amplifier
To: amelyachtowners@...
Date: Wednesday, April 6, 2016, 12:13 PM

Alexandre,
Can you post a link to just the page
(not the entire book)? I have limited
bandwidth. I too am curious about this as my TV
reception is intermittent.
With best
regards, Mark Super Maramu
2000Hull
#275www.creampuff.usCurrently
cruising: Exuma Islands - Bahamas
From: amelyachtowners@...
[mailto:amelyachtowners@...]
Sent: Wednesday, April 06, 2016 1:02
PM
To:
amelyachtowners@...
Subject: [Amel Yacht Owners] optional
television amplifier

Good afternoon,

My SM2K comes with the optional television
amplifier which you can see page 25 or chapter 7.9 of the
Optional Equipment
http://nikimat.com/amel_super_maramu_2000_Optional_equipment.pdf

I don’t seem to see how to
switch it on?
Any advice for trouble
shooting?
Is this obsolete?

Thanks in advance.

Sincerely, Alexandre
SM2K #289 NIKIMAT
Private Slip,
Marina Puerto Bahia, Samana, Dominican
Republic

Steve in Guadeloupe

kimberlite@...

#26174

Re: [Amel Yacht Owners] optional television amplifier

Mark Erdos

#26173

Hi Alexandre,

Yours is very different from mine. I think the previous owner may have replaced the original since it is 110v and works off the same outlet as the TV. Sorry I couldn’t help more.

With best regards,

Mark

Super Maramu 2000

Hull #275

www.creampuff.us

Currently cruising: Exuma Islands - Bahamas

Show quoted text

From: amelyachtowners@... [mailto:amelyachtowners@...]
Sent: Wednesday, April 06, 2016 1:36 PM
To: amelyachtowners@...
Subject: RE: [Amel Yacht Owners] optional television amplifier

Sorry Mark,

Here is a direct link to the amplifier I have, but I can't seem to find how to even switch it on...

http://nikimat.com/television_amplifier.jpg

Any advice for trouble shooting?
Is this obsolete?

Sincerely, Alexandre
SM2K #289 NIKIMAT
Private Slip, Marina Puerto Bahia, Samana, Dominican Republic

--------------------------------------------
On Wed, 4/6/16, 'Mark Erdos' mcerdos@... [amelyachtowners] <amelyachtowners@...> wrote:

Subject: RE: [Amel Yacht Owners] optional television amplifier
To: amelyachtowners@...
Date: Wednesday, April 6, 2016, 12:13 PM

Alexandre,
Can you post a link to just the page
(not the entire book)? I have limited
bandwidth. I too am curious about this as my TV
reception is intermittent.
With best
regards, Mark Super Maramu
2000Hull
#275www.creampuff.usCurrently
cruising: Exuma Islands - Bahamas
From: amelyachtowners@...
[mailto:amelyachtowners@...]
Sent: Wednesday, April 06, 2016 1:02
PM
To:
amelyachtowners@...
Subject: [Amel Yacht Owners] optional
television amplifier

Good afternoon,

My SM2K comes with the optional television
amplifier which you can see page 25 or chapter 7.9 of the
Optional Equipment
http://nikimat.com/amel_super_maramu_2000_Optional_equipment.pdf

I don’t seem to see how to
switch it on?
Any advice for trouble
shooting?
Is this obsolete?

Thanks in advance.

Sincerely, Alexandre
SM2K #289 NIKIMAT
Private Slip,
Marina Puerto Bahia, Samana, Dominican
Republic

Re: [Amel Yacht Owners] optional television amplifier

Alexandre Uster von Baar

#26172

Sorry Mark,

Here is a direct link to the amplifier I have, but I can't seem to find how to even switch it on...

http://nikimat.com/television_amplifier.jpg

 Any advice for trouble shooting?
 Is this obsolete?

Sincerely, Alexandre
SM2K #289 NIKIMAT
Private Slip, Marina Puerto Bahia, Samana, Dominican Republic

--------------------------------------------

Show quoted text

On Wed, 4/6/16, 'Mark Erdos' mcerdos@... [amelyachtowners] <amelyachtowners@...> wrote:

 Subject: RE: [Amel Yacht Owners] optional television amplifier
 To: amelyachtowners@...
 Date: Wednesday, April 6, 2016, 12:13 PM


  









       Alexandre,
  Can you post a link to just the page
 (not the entire book)? I have limited
 bandwidth.  I too am curious about this as my TV
 reception is intermittent.
      With best
 regards,  Mark  Super Maramu
 2000Hull
 #275www.creampuff.usCurrently
 cruising:  Exuma Islands - Bahamas
  From: amelyachtowners@...
 [mailto:amelyachtowners@...]
 Sent: Wednesday, April 06, 2016 1:02
 PM
 To:
 amelyachtowners@...
 Subject: [Amel Yacht Owners] optional
 television amplifier   

 Good afternoon,

 My SM2K comes with the optional television
 amplifier which you can see page 25 or chapter 7.9 of the
 Optional Equipment
 http://nikimat.com/amel_super_maramu_2000_Optional_equipment.pdf

 I don’t seem to see how to
 switch it on?
 Any advice for trouble
 shooting?
 Is this obsolete?

 Thanks in advance.

 Sincerely, Alexandre
 SM2K #289 NIKIMAT
 Private Slip,
 Marina Puerto Bahia, Samana, Dominican
 Republic

Re: [Amel Yacht Owners] Re: What is the Magic Password to get Amel to Respond

Alexandre Uster von Baar

#26171

Thanks Bill,
Coming from you it means a lot.

Honestly I am just trying to give back the forum for all the help (especially from you, Gary, etc.) that I have received!

Sincerely, Alexandre

--------------------------------------------

Show quoted text

On Wed, 4/6/16, 'Bill & Judy Rouse' yahoogroups@... [amelyachtowners] <amelyachtowners@...> wrote:

 Subject: Re: [Amel Yacht Owners] Re: What is the Magic Password to get Amel to Respond
 To: "amelyachtowners@..." <amelyachtowners@...>
 Date: Wednesday, April 6, 2016, 12:19 PM

       Alex,
 Thanks for your explanation to the
 Group and your example. I have not had a problem, but others
 have had a problem. You are much more patient and
 precise in your assistance to others than I am. You deserve
 a big compliment.
 BillBeBe
 387
 On Wed,
 Apr 6, 2016 at 3:12 PM, Alexandre Uster von Baar uster@...
 [amelyachtowners] <amelyachtowners@...>
 wrote:

 Thanks for the compliment Greg,

 I am glad to be a contribution to the forum!

 And with time I hope to be able to post more information
 about ordering spare parts, etc.

 Sincerely, Alexandre

 SM2K #289 NIKIMAT

 Private Slip, Marina Puerto Bahia, Samana, Dominican
 Republic

 --------------------------------------------

 On Wed, 4/6/16, gmshea@...
 [amelyachtowners] <amelyachtowners@...>
 wrote:

 Subject: Re: [Amel Yacht Owners] Re: What is the Magic
 Password to get Amel to Respond

  To: amelyachtowners@...

  Date: Wednesday, April 6, 2016, 9:48 AM
 
        It seems to me that our problems

  communication with Amel are tied up with our
 expectations

  that Amel functions like other manufacturers who sell
 repair

  parts.They function differently, for the reasons
 outlined

  below, and if we understand the way they work, we may

  prevent a lot of frustration.Most manufactured

  items (from I pads to cars) control the parts they use
 with

  part numbers. Typically, boat manufacturers do not have
 part

  numbers, they depend on descriptions and product
 knowledge.

  Having part numbers sounds logical but using part
 numbers

  requires that the manufacturer has a sophisticated and

  disciplined system for controlling part numbers,
 changing

  them as engineers make changes and cross referencing

  interchangeability (e.g. we made the screw longer but it

  will fit where we used a shorter one before) just to
 mention

  some of the complications of part numbering..That

  part number infrastructure is costly but is justified
 when

  many people need to use the information (e.g. a car
 maker

  with many plants, models and customers) but is difficult
 to

  justify when there only a few people involved (e.g. a
 boat

  manufacturer).Boat manufacturers, typically, have

  very basic part controls, depending instead on the
 knowledge

  of the employees to clarify the details.Manufacturing
 people

  call that "tribal knowledge".When we

  communicate with Amel we need to allow the "tribal

  knowledge" to do its job. Alexandre's recent

  "order" is a very good example. An Amel
 employee

  looking at the photos and arrows would readily identify
 the

  parts he needed. To me, a manufacturing and

  parts distribution guy, this seems really inefficient,

  awkward and time consuming but it is the Amel world,
 whether

  we like it or not.Although I understood all of

  this before, Alex's order spelled it out in the Amel

  format. I now understand why they did not reply to my last
 E

  mail. Thanks Alex, I will try again with something a
 lot

  more like you did.. Actually, I am in awe of

  Amel being able to operate a repair parts operation
 under

  these rules. I wouldn't want to even try.

  Greg

  SheaSharki 133

  ---In amelyachtowners@...,

  <eljaroellinghoff@...> wrote :

  So

  I see it. It's just quick to write a review out of

  frustration. But just when Amel, I find it not
 justified.

  What other manufacturer cares for the purchase of spare

  parts for boats the 25 years and older. And let's
 face

  it, you need the very least spare parts immediately.

  Provided a boat ashore and do the maintenance of the c
 drive

  I know it also months in advance

  greeting

  Elja SM 222

  Balu

Re: [Amel Yacht Owners] Re: What is the Magic Password to get Amel to Respond

Bill & Judy Rouse <yahoogroups@...>

#26170

Alex,

Thanks for your explanation to the Group and your example. I have not had a problem, but others have had a problem. You are much more patient and precise in your assistance to others than I am. You deserve a big compliment.

Bill

BeBe 387

On Wed, Apr 6, 2016 at 3:12 PM, Alexandre Uster von Baar uster@... [amelyachtowners] <amelyachtowners@...> wrote:

Show quoted text

Thanks for the compliment Greg,

I am glad to be a contribution to the forum!
And with time I hope to be able to post more information about ordering spare parts, etc.

Sincerely, Alexandre
SM2K #289 NIKIMAT
Private Slip, Marina Puerto Bahia, Samana, Dominican Republic

--------------------------------------------
On Wed, 4/6/16, gmshea@... [amelyachtowners] <amelyachtowners@...> wrote:

Subject: Re: [Amel Yacht Owners] Re: What is the Magic Password to get Amel to Respond
To: amelyachtowners@...
Date: Wednesday, April 6, 2016, 9:48 AM

It seems to me that our problems
communication with Amel are tied up with our expectations
that Amel functions like other manufacturers who sell repair
parts.They function differently, for the reasons outlined
below, and if we understand the way they work, we may
prevent a lot of frustration.Most manufactured
items (from I pads to cars) control the parts they use with
part numbers. Typically, boat manufacturers do not have part
numbers, they depend on descriptions and product knowledge.
Having part numbers sounds logical but using part numbers
requires that the manufacturer has a sophisticated and
disciplined system for controlling part numbers, changing
them as engineers make changes and cross referencing
interchangeability (e.g. we made the screw longer but it
will fit where we used a shorter one before) just to mention
some of the complications of part numbering..That
part number infrastructure is costly but is justified when
many people need to use the information (e.g. a car maker
with many plants, models and customers) but is difficult to
justify when there only a few people involved (e.g. a boat
manufacturer).Boat manufacturers, typically, have
very basic part controls, depending instead on the knowledge
of the employees to clarify the details.Manufacturing people
call that "tribal knowledge".When we
communicate with Amel we need to allow the "tribal
knowledge" to do its job. Alexandre's recent
"order" is a very good example. An Amel employee
looking at the photos and arrows would readily identify the
parts he needed. To me, a manufacturing and
parts distribution guy, this seems really inefficient,
awkward and time consuming but it is the Amel world, whether
we like it or not.Although I understood all of
this before, Alex's order spelled it out in the Amel
format. I now understand why they did not reply to my last E
mail. Thanks Alex, I will try again with something a lot
more like you did.. Actually, I am in awe of
Amel being able to operate a repair parts operation under
these rules. I wouldn't want to even try.

Greg
SheaSharki 133

---In amelyachtowners@...,
wrote :

So
I see it. It's just quick to write a review out of
frustration. But just when Amel, I find it not justified.
What other manufacturer cares for the purchase of spare
parts for boats the 25 years and older. And let's face
it, you need the very least spare parts immediately.
Provided a boat ashore and do the maintenance of the c drive
I know it also months in advance

greeting

Elja SM 222

Balu

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Re: [Amel Yacht Owners] optional television amplifier

Mark Erdos

#26169

Alexandre,

Can you post a link to just the page (not the entire book)? I have limited bandwidth.

I too am curious about this as my TV reception is intermittent.

With best regards,

Mark

Super Maramu 2000

Hull #275

www.creampuff.us

Currently cruising: Exuma Islands - Bahamas

Show quoted text

From: amelyachtowners@... [mailto:amelyachtowners@...]
Sent: Wednesday, April 06, 2016 1:02 PM
To: amelyachtowners@...
Subject: [Amel Yacht Owners] optional television amplifier

Good afternoon,

My SM2K comes with the optional television amplifier which you can see page 25 or chapter 7.9 of the Optional Equipment
http://nikimat.com/amel_super_maramu_2000_Optional_equipment.pdf

I don’t seem to see how to switch it on?
Any advice for trouble shooting?
Is this obsolete?

Thanks in advance.

Sincerely, Alexandre
SM2K #289 NIKIMAT
Private Slip, Marina Puerto Bahia, Samana, Dominican Republic

[Amel Yacht Owners] optional television amplifier

Alexandre Uster von Baar

#26168

Good afternoon,

My SM2K comes with the optional television amplifier which you can see page 25 or chapter 7.9 of the Optional Equipment
http://nikimat.com/amel_super_maramu_2000_Optional_equipment.pdf

I don’t seem to see how to switch it on?
Any advice for trouble shooting?
Is this obsolete?

Thanks in advance.


Sincerely, Alexandre
SM2K #289 NIKIMAT
Private Slip, Marina Puerto Bahia, Samana, Dominican Republic

Re: [Amel Yacht Owners] where do you attach the (optional) 3rd Main mast Halyard

Alexandre Uster von Baar

#26167

Thanks Olivier!

Sincerely, Alexandre

--------------------------------------------

Show quoted text

On Wed, 4/6/16, Beaute Olivier atlanticyachtsurvey@... [amelyachtowners] <amelyachtowners@...> wrote:

 Subject: Re: [Amel Yacht Owners] where do you attach the (optional) 3rd Main mast Halyard
 To: "amelyachtowners@..." <amelyachtowners@...>
 Date: Wednesday, April 6, 2016, 11:34 AM

       Good
 evening,
 the
 purpose of keeping the external spinnaker halyard aft of the
 starboard top shroud is to prevent it from getting caught by
 the genoa furler.The
 halyard is set aft of the top shroud, above the second
 spreader, and firmly attached to the guardrail (close to a
 stanchion). To prevent the halyard from chafing on the steel
 shroud, you could install there a PVC split
 tube.
 Happy
 sailing.
 Olivier.

    On Wednesday, April
 6, 2016 12:50 PM, "Alexandre Uster von Baar
 uster@... [amelyachtowners]"
 <amelyachtowners@...> wrote:

       Hello Eric,
 
 I am having trouble to visualize… any way you can take
 picture?

 Regarding plastic sleeves, I was told it was not good for
 the standing rigging and removed most of mines.

 What is the Big Cap Stay? 

 Alexandre

 --------------------------------------------

 On Tue, 4/5/16, kimberlite@... [amelyachtowners]
 <amelyachtowners@...> wrote:

 Subject: Re: [Amel Yacht Owners] where do you attach the
 (optional) 3rd Main mast Halyard

  To: amelyachtowners@...

  Date: Tuesday, April 5, 2016, 9:23 PM

        Alexandre,

  when we received Kimberlite, that spinnaker

  halyard was brought aft of the top stay

  and

  secured to the ring on the rail and the other end was
 tied

  off to the mid ships cleat and the balance of the line

  coiled and tied to the rail. Make sure you have a
 plastic

  sleeve on that part of the stay.

  Speaking of plastic sleeves,

  what have all of you been using for the big cap stay?

   I can not find anything this side of the Atlantic.

  Fair Winds,

  Eric SM 376 Kimberlte

  ----- Original Message -----

  From: "Alexandre Uster von

  Baar uster@... [amelyachtowners]"

  Date: Tuesday, April 5, 2016 4:32 pm

  Subject: [Amel Yacht Owners] where do you

  attach the (optional) 3rd Main mast Halyard

  To: amelyachtowners@...

  >

  >

  Good afternoon,

  >

  >

  I am a little embarrassed to ask that question:

  > My SM2K comes with the optional 3rd Main

  mast Halyard

  > which you can see page 28

  or chapter 7.13 of the Optional Equipment

  >

  http://nikimat.com/amel_super_maramu_2000_Optional_equipment.pdf

  >

  > I never know where

  to attach it.

  > Since I don’t like it

  hitting the mast, usually I attach to the

  > rail, but during the last passage the 35

  kt of wind were putting

  > lots of

  pulling…

  >

  > For

  those who have it, where and how to you secure it.

  >

  >

  > Thanks in advance.

  >

  >

  >

  > Sincerely, Alexandre

  >

  SM2K #289 NIKIMAT

  > Private Slip, Marina

  Puerto Bahia, Samana, Dominican Republic

  >

  #yiv4068476770 #yiv4068476770 --

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Re: [Amel Yacht Owners] where do you attach the (optional) 3rd Main mast Halyard

Olivier Beaute

#26166

Good evening,

the purpose of keeping the external spinnaker halyard aft of the starboard top shroud is to prevent it from getting caught by the genoa furler.

The halyard is set aft of the top shroud, above the second spreader, and firmly attached to the guardrail (close to a stanchion). To prevent the halyard from chafing on the steel shroud, you could install there a PVC split tube.

Happy sailing.

Olivier.

On Wednesday, April 6, 2016 12:50 PM, "Alexandre Uster von Baar uster@... [amelyachtowners]" wrote:

Hello Eric,

I am having trouble to visualize… any way you can take picture?

Regarding plastic sleeves, I was told it was not good for the standing rigging and removed most of mines.
What is the Big Cap Stay?

Alexandre

--------------------------------------------
On Tue, 4/5/16, kimberlite@... [amelyachtowners] wrote:

Subject: Re: [Amel Yacht Owners] where do you attach the (optional) 3rd Main mast Halyard
To: amelyachtowners@...
Date: Tuesday, April 5, 2016, 9:23 PM

Alexandre,
when we received Kimberlite, that spinnaker
halyard was brought aft of the top stay
and
secured to the ring on the rail and the other end was tied
off to the mid ships cleat and the balance of the line
coiled and tied to the rail. Make sure you have a plastic
sleeve on that part of the stay.

Speaking of plastic sleeves,
what have all of you been using for the big cap stay?
I can not find anything this side of the Atlantic.
Fair Winds,
Eric SM 376 Kimberlte

Show quoted text

----- Original Message -----
From: "Alexandre Uster von
Baar uster@... [amelyachtowners]"
Date: Tuesday, April 5, 2016 4:32 pm
Subject: [Amel Yacht Owners] where do you
attach the (optional) 3rd Main mast Halyard
To: amelyachtowners@...

>
>
Good afternoon,
>
>
I am a little embarrassed to ask that question:
> My SM2K comes with the optional 3rd Main
mast Halyard
> which you can see page 28
or chapter 7.13 of the Optional Equipment
>
http://nikimat.com/amel_super_maramu_2000_Optional_equipment.pdf
>
> I never know where
to attach it.
> Since I don’t like it
hitting the mast, usually I attach to the
> rail, but during the last passage the 35
kt of wind were putting
> lots of
pulling…
>
> For
those who have it, where and how to you secure it.
>
>
> Thanks in advance.
>

>
>
> Sincerely, Alexandre
>
SM2K #289 NIKIMAT
> Private Slip, Marina
Puerto Bahia, Samana, Dominican Republic
>

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Re: [Amel Yacht Owners] Engine exaust Santorin Vagabundo

Olivier Beaute

#26165

Good evening,

I replied directly to Antonio.

The Super Maramus, Santorins and 54 have the same kind of through-hul fitting for the main engine wet exhaust hose: a tube made of GRP where the hose is set inside (or outside, see below) and glued with silicone compound.

In addition, the Super Maramus (probably since 1995) and the 54s have an anti-return flap located in a stainless steel box, right before the through-hull fitting. For these boats, the small piece of hose that connects the stainless steel box to the through-hull may be attached on the outside of the tube, with hose clamps. The box must be bonded to the zincs (yellow/green circuit).

I confirm that this system is very reliable.

It seems that on Antonio's Santorin, the GRP tube has been removed (WHY???) in order to install and glue the hose directly through the hull.

Now the original GRP tube has been removed, I advised him to install a regular stainless steel through-hull fitting as this may be easier to have properly done than the original glassed tube.

Bill, the piece of PVC tube is there because it is used as a support/frame while building the GRP tube and bonding it with the hull. The system is strong because of the GRP, not because of the PVC.

I strongly advise all of you to keep the system as it is, even if your mechanic wants to change it.

Cheers.

On Wednesday, April 6, 2016 1:44 PM, "'Bill & Judy Rouse' yahoogroups@... [amelyachtowners]" wrote:

Antonio,

The original design on all Amels for many years is as you describe it, except that you did not mention that the flexible hose is reinforced from the inside with a "PVC type" of pipe. You probably did not notice that.

Just because someone says something should be one way, does not make it right. If I were you, I would trust the original Amel concept.

I hope this helps you.

Bill

BeBe 387

On Wed, Apr 6, 2016 at 6:37 AM, SN 108 Vagabundo stilemare@... [amelyachtowners] <amelyachtowners@...> wrote:

Show quoted text

Good Morning,
Yes Bill, in my installation there is nothing !! No thru-hull fixed to the portside, only the tube inserted into the hull and sealed (taped) with a lot of silicon and sikaflex.
Probably this happens when the previous owner changed the engine in 2007 BUT the work was followed from VOLVO dealer in Canet en Roussillon !!???!! I don't know IF this is original concept or so on....but is so far from my safety idea.
Buon Vento
Antonio
Vagabundo SN 108
Roma

Inviato da iPhone

Il giorno 06/apr/2016, alle ore 08:06, Bill greatketch@... [amelyachtowners] <amelyachtowners@...> ha scritto:

So there IS a thru-hull fitting, in the standard installation, it is just made of fiberglass. Nothing wrong with that. Its a good system.

The original poster needs to understand what to look for. IF he is wrong in his description and the fiberglass insert is missing he has a problem.

On Apr 5, 2016, at 19:54, joemac4sail@... [amelyachtowners] <amelyachtowners@...> wrote:

This is standard on the santorin and not a pproblem .Ive monitored ours for the last 10 yearsits still the original hose.25years old. As its Supported by a fibreglass sleeve on the inside add the fact that there is no metal reduces corosion and possible damage due to a bang. AMEL ENGINEERING..

Re: [Amel Yacht Owners] Re: What is the Magic Password to get Amel to Respond

Alexandre Uster von Baar

#26164

Thanks for the compliment Greg,

I am glad to be a contribution to the forum!
And with time I hope to be able to post more information about ordering spare parts, etc.

Sincerely, Alexandre
SM2K #289 NIKIMAT
Private Slip, Marina Puerto Bahia, Samana, Dominican Republic

--------------------------------------------

Show quoted text

On Wed, 4/6/16, gmshea@... [amelyachtowners] <amelyachtowners@...> wrote:

 Subject: Re: [Amel Yacht Owners] Re: What is the Magic Password to get Amel to Respond
 To: amelyachtowners@...
 Date: Wednesday, April 6, 2016, 9:48 AM


  









       It seems to me that our problems
 communication with Amel are tied up with our expectations
 that Amel functions like other manufacturers who sell repair
 parts.They function differently, for the reasons outlined
 below, and if we understand the way they work, we may
 prevent a lot of frustration.Most manufactured
 items (from I pads to cars) control the parts they use with
 part numbers. Typically, boat manufacturers do not have part
 numbers, they depend on descriptions and product knowledge.
 Having part numbers sounds logical but using part numbers
 requires that the manufacturer has a sophisticated and
 disciplined system for controlling part numbers, changing
 them as engineers make changes and cross referencing
 interchangeability (e.g. we made the screw longer but it
 will fit where we used a shorter one before) just to mention
 some of the complications of part numbering..That
 part number infrastructure is costly but is justified when
 many people need to use the information (e.g. a car maker
 with many plants, models and customers) but is difficult to
 justify when there only a few people involved (e.g. a boat
 manufacturer).Boat manufacturers, typically, have
 very basic part controls, depending instead on the knowledge
 of the employees to clarify the details.Manufacturing people
 call that "tribal knowledge".When we
 communicate with Amel we need to allow the "tribal
 knowledge" to do its job. Alexandre's recent
 "order" is a very good example. An Amel employee
 looking at the photos and arrows would readily identify the
 parts he needed. To me, a manufacturing and
 parts distribution guy, this seems really inefficient,
 awkward and time consuming but it is the Amel world, whether
 we like it or not.Although I understood all of
 this before, Alex's order spelled it out in the Amel
 format. I now understand why they did not reply to my last E
 mail. Thanks Alex, I will try again with something a lot
 more like you did.. Actually, I am in awe of
 Amel being able to operate a repair parts operation under
 these rules. I wouldn't want to even try.

 Greg
 SheaSharki 133

 ---In amelyachtowners@...,
 <eljaroellinghoff@...> wrote :

 So
 I see it. It's just quick to write a review out of
 frustration. But just when Amel, I find it not justified.
 What other manufacturer cares for the purchase of spare
 parts for boats the 25 years and older. And let's face
 it, you need the very least spare parts immediately.
 Provided a boat ashore and do the maintenance of the c drive
 I know it also months in advance
 


 greeting

 Elja SM 222

 Balu









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