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Qsails
John
Please note. I am one of Bill's clients.
I ordered a Main and Genoa from Qsails in August 2021. As of March 2022, I have been lied to and ignored repeatedly and still have not received the Genoa. John on SV Justina, A54 #34 |
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Ulrich Michael Dangelmeyer
So very sorry… John, worldwide supply chain restrictions.
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If you better ordered them from Incidence Sails in LaRochelle, the OEM for Amel, like us 2 years before Original cuts from Amel´s archive, best customer treatment, perfect shape and quality, perfect measures like Originals. fast delivery to a remote small greece island. We did it with our new main and mizzen, without battens and pockets. HydraNet TriRadial. On recommendation from Incidence. Could not be better. Today with Bills special owner forum´s discount. Best buy. And just my two cents. Best Ulrich S/Y „Soleil Bleu“. *
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Hi John,
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I ordered a Hydranet Genoa and paid a 50% deposit in September. Did you order Hydranet? First promised December and since then continued excuses. Looks like I might have to get a refund through my Bank’s Visa Card department. I would like to ask if anyone in the group has been able to get any Hydranet sails made from any sailmaker in the past 6 months. I do believe that Hydranet sail material has had a supply problem. Would really like to find out if that supply problem has been fixed. Would appreciate if anyone in the group has more information. Don’t want to have to start the ordering process again with another sailmaker if the Hydranet problem still exists. Very Best to all. Barry and Penny “SV Lady Penelope II” Amel 54. #17 Le Marin Marina Martinique On Mar 4, 2022, at 6:10 AM, Ulrich Michael Dangelmeyer <ulrich.dangelmeyer@...> wrote:
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John,
I am sorry that you had such a bad experience. To provide information from both sides, I had a different experience with Q-sails and received my Genoa within the time originally quoted. They failed to answer my first e-mail, asking for the state of affairs, but soon after they came back and explained their delay. Because I had paid with a credit card they had requested 100% payment with the order, which made me very worried. However, they delivered a good product and I am extremely happy with the quality of the sail. Where I had a problem was in Panama where customs was charging me import taxes, in spite that the boat was in transit. Juanjo from Shelter marina help me resolve the issue but I ended up having to pay extra money to get the sail out of Customs. Hope you get Q-sails to respond. Jose Venegas Ipanema SM2K 278 Currently In San Andres Colombia. |
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I sent the owner of QSails an email and should be able to post his reply later today. I believe that about 20 orders are affected by this. What I know: Most sailmakers are unable to receive HydraNet including Incidence and QSails. And most of the information given them from the German company Dimension Polyant (DP) has been unreliable. Regrettably some of the yarns are made in China and are victims of the worldwide supply chain issue. I believe that QSails is trying to cope with this, trying to give people what they ask for, and are failing because QSails is relying on information received from DP. Incidence handles things like this differently and if you read their terms, you'll see this. Incidence produces in 6 weeks when they have raw materials and accepts no responsibility for raw material delays. Both companies make excellent sails. QSails prices reflect much lower overhead and labor costs. QSails is usually about 20% less than Incidence. I will post the QSails owner's response here later today. Best, CW Bill Rouse Amel Owners Yacht School +1 832-380-4970 | brouse@... 720 Winnie, Galveston Island, Texas 77550 www.AmelOwnersYachtSchool.com Yacht School Calendar: www.preparetocastoff.blogspot.com/p/calendar.html John, |
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Unfortunately this has been happening to a number of Amel owners that I know of. We also had a very bad experience with Q Sails last year. If it wasn’t for Bill Rouse we would have had to go through Turkish claims court to get our money back which we were prepared to do.
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Regards Ross and Donna SV Intrepid Kiwi SM2K 356 On Friday, March 4, 2022, 1:57 PM, John via groups.io <thejluto@...> wrote:
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Ross Hickey & Donna Hammond SV Intrepid Kiwi SM2K #356 Currently in Turkey |
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+1 I ordered at the end of November..... same story, no sails.
-- Jason Rutledge SV Liahona SM 335 |
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Hi Jason,
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Did you order Hydra-Net? Is anyone waiting on other fabric sails from QSails? Best Barry On Mar 4, 2022, at 1:20 PM, Jason Rutledge <jasonrutledge1@...> wrote:
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Richard Dallett
I ordered Incidence Hydranet sails in November and am still waiting.
Richard Dallett Mamba, A54
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Barry, As a matter of fact, I did not, I went with the Pro Radial.
-- Jason Rutledge SV Liahona SM 335 |
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Thanks Jason,
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To me that puts the nail in the coffin as far as QSails is concerned. They can’t even fill a simple easy sail order. Best. Barry On Mar 5, 2022, at 12:22 PM, Jason Rutledge <jasonrutledge1@...> wrote:
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This is what the owner of QSails says:
QSails had a pristine reputation with Amel owners prior to COVID. Their quality has always been good and their delivery good until COVID. Most of the problems were caused by suppliers and shippers. I personally know of the DP problems and I know of 2 cases where the shipper lost the shipment to an Amel owner. The most frustrating problem is the only experience QSails had with satisfying customers is delivering faster than the competition and at prices well below any price anywhere for the same product. From my vantage point, this all fell apart when suppliers, especially DP, stopped supplying sailmakers because their raw material supply chain was broken. QSails has been frustrating for owners to communicate with, and QSails has been overwhelmed with calls because of non-delivery from DP. I suggest changing your order to Nautosphere Voyager is woven with Dyneema as long as QSails has stock and can give you a definite date for production. This sailcloth appears to be even better than DP HydraNet. The difference between the two sailcloths is probably that
Nautosphere Voyager does not have the brand recognition as DP HydraNet. Check it out for yourself and read the test results as compared to DP HydraNet: Bill
On Fri, Mar 4, 2022 at 9:48 AM Bill Rouse <brouse@...> wrote:
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David Vogel
Re Bill's suggestion " I suggest changing your order to Nautosphere Voyager"
Please note that, should you elect to go for Nautosphere Voyager, this will mean that you will (or should) end up with cross-cut sails. This is because Nautosphere Voyager is manufactured with the dyneema running ACROSS the bolt of the fabric, not _along_ the bolt as is the case with Dimension-Polyant HYDRANET Radial. For the dyneema in Nautosphere Voyager to take the primary loads in the sail (which run roughly vertically), the weft needs to be vertical, meaning that the warp of the fabric needs be aligned horizontally, leading to cross-cut construction. When compared to an equivalent tri-radial sail, a cross-cut sail has less bulk in the furled sail, because the seams spiral onto the foil/mandrel, meaning fewer overlapping seams. Also, with fewer seams, there is less work to make the sail, meaning less cost. The overall pricing should reflect this - our research over the past 6 months indicates that Cross-Cut Nautosphere Voyager should be in the order of 60% the cost of an equivalent Tri-radial HydraNet sail. This is due also to the fact that Nautosphere Voyager fabric is cheaper than Dimension-Polyant HYDRANET Radial sailcloth. Thus far, we have been unable to get an unbiased assessment of the Nautosphere Voyager in the kind of use we intend (or for in-mast furling, as opposed to conventional slab-reefing), but we have gotten heaps of marketing wha-wha, and even sail-makers who are very keen to find a customer to try the Nautosphere Voyager out on, so .... we remain unconvinced either way. In our minds it remains to be seen whether cross-cut sails made from Nautosphere Voyager are as durable and retain their shape as well as tri-radial sails made from 'conventional' polyester +dyneema fabrics (such as Dimension-Polyant HYDRANET Radial or Contender Fibercon-HYBRID Radial). At 60% the cost, if we get 60% the life, then perhaps this should not matter so much. Of course, if the preferred sail-cloth is not available at any cost, then there is not much to discuss. Best, David SM#396, Perigee From: <main@AmelYachtOwners.groups.io> on behalf of Bill Rouse <brouse@...> Reply to: <main@AmelYachtOwners.groups.io> Date: Sunday, 6 March 2022 at 7:05 am To: "main@AmelYachtOwners.groups.io Notification" <main@amelyachtowners.groups.io> Subject: Re: [AmelYachtOwners] Qsails This is what the owner of QSails says: The situation is worse than before. Dimension Polyant (DP) can not give any delivery time for HydraNet Radial fabric. I can share the emails if you want. They also increased the prices again. We ordered plenty of a Hybrid (in December) from Contender but the delivery will be end-April. None of the sailmakers in global have HydraNet Radial, for now, I checked this personally. I was just planning to propose a HydraNet Crosscut (with slightly less price than Hydra Net Radial). OR Nautosphere Voyager (with the same price tag as HydraNet Radial). We and other sailmakers only manufacture with what they can find as a cloth on the market. This is the situation, business is tough nowadays. QSails had a pristine reputation with Amel owners prior to COVID. Their quality has always been good and their delivery good until COVID. Most of the problems were caused by suppliers and shippers. I personally know of the DP problems and I know of 2 cases where the shipper lost the shipment to an Amel owner. The most frustrating problem is the only experience QSails had with satisfying customers is delivering faster than the competition and at prices well below any price anywhere for the same product. From my vantage point, this all fell apart when suppliers, especially DP, stopped supplying sailmakers because their raw material supply chain was broken. QSails has been frustrating for owners to communicate with, and QSails has been overwhelmed with calls because of non-delivery from DP. I suggest changing your order to Nautosphere Voyager is woven with Dyneema as long as QSails has stock and can give you a definite date for production. This sailcloth appears to be even better than DP HydraNet. The difference between the two sailcloths is probably that Nautosphere Voyager does not have the brand recognition as DP HydraNet. Check it out for yourself and read the test results as compared to DP HydraNet: https://www.nautosphere.com/sailcloth Bill |
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David, Thanks for that. Good analysis. Bill
On Sun, Mar 6, 2022 at 6:30 PM David Vogel <david.vogel@...> wrote: Re Bill's suggestion " I suggest changing your order to Nautosphere Voyager" |
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David, Maybe there is no good substitute currently available for triradial cut "mostly unavailable DP Hydranet." Bill
On Sun, Mar 6, 2022 at 6:43 PM Bill Rouse <brouse@...> wrote:
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Bill Kinney
We had our cross cut genoa made from another Dimension Polyant fabric called "ProRadial" instead of Hydranet. At the time, it had about a 20% cost savings over Hydranet. After ~10,000 miles we continue to very happy with it's performance. According to D-P, a sail made with "ProRadial" fabric has slightly higher stretch in normal use than Hydranet, and significantly lower stretch than a cross-cut sail.
I have no idea what the current supply situation is for this fabric, but if you want a radial-cut sail instead of a cross cut one, it might be worth asking your sailmaker about. We see only a few Amels sailed with enough attention to the finer points of sail trim that would get a much value from the extra cost of Hydranet. (When was the last time you actually tensioned your halyards when the wind picked up a bit?) Bill Kinney SM160, Harmonie Hollywood, FL |
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We ordered a ProRadial / -Tri-radial cut with Qsails half september 2021 and after a 6 weeks delay it was delivered finally 19th November, 2021
So some delay and some difficulty with the import tax but still not to bad in delivery time. We hoisted it just to check. All looks great but due winter time we did not sail with it yet. Reading Bill Kinney's remark the perfromance seems great after 10000 miles, so that is promissing Rgrds Eric & Els sv Abayomi Currently in The Netherlands |
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I got an update today. I ordered Pro radial at the beginning of December 2021. They apparently have the material and it will be ready to ship next week. Fingers crossed!
-- Jason Rutledge SV Liahona SM 335 |
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OK!! Bill
On Mon, Mar 7, 2022 at 5:00 PM Jason Rutledge <jasonrutledge1@...> wrote: I got an update today. I ordered Pro radial at the beginning of December 2021. They apparently have the material and it will be ready to ship next week. Fingers crossed! |
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Hello Bill,
May I ask a question that puzzles me : Cross cut with no battens (or short battens) was said to be the best choice for trouble free in mast furling. To keep a good shape and that good in mast furling properties Hydranet seems to be the optimal choice. For cross cut battenless sail is Hydranet as good than Hydranet Radial ? Thanks for sharing all this useful knowledge. Best regards. Denis |
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